Empire Today Customer FAQ

Empire Today does offer a service for free in-home measurements to help customers determine the right amount of flooring needed for...

Empire Today provides a convenient way for customers to see flooring samples before making a purchase. They typically offer in-home Additionally, customers may also have the option to order samples online through the Empire Today website. This allows individuals to receive smaller pieces of their desired flooring styles to evaluate how they look in different lighting conditions and alongside other home elements. For the most accurate and current information regarding flooring samples and the ordering process, it is beneficial to visit the Empire Today website. There, one can find detailed information about the available options and services that best meet their flooring needs....

Empire Today provides a diverse range of flooring options to meet various aesthetic preferences and functional needs. Their product Carpeting is available in several styles, such as twisted, plush, and patterned, allowing customers to choose based on comfort and desired ambiance. Hardwood flooring options feature both traditional solid wood and engineered wood, providing durability and elegance to any space. Laminate flooring is designed to mimic the look of natural wood or stone while offering versatility and ease of maintenance. Vinyl flooring is also an option, known for its moisture resistance and a wide range of design possibilities, including luxury vinyl planks and tiles. Finally, ceramic and porcelain tile provide durability and an array of design choices suitable for various rooms in the home. Customers can explore the current offerings and see additional details about each flooring type on the Empire Today website....

Empire Today does offer a range of flooring options suitable for commercial spaces. They understand that commercial environments require...

Empire Today offers a variety of flooring options, and some of those options include eco-friendly materials that cater to environmentally Furthermore, some types of laminate and vinyl flooring may incorporate recycled materials and are designed to be more environmentally friendly in their production processes. The manufacturing of these products often adheres to stringent environmental standards to ensure reduced ecological impact. If individuals are interested in exploring these eco-friendly options and learning more about the specific products available, they might consider visiting the Empire Today website to find detailed information about the various flooring types, including their environmental features and benefits....

There are several flooring trends currently gaining popularity among homeowners and designers. One significant trend is the use of Another trend is the appeal of luxury vinyl plank flooring, which mimics the look of hardwood or stone but offers greater durability and resistance to moisture. This makes it an ideal choice for busy households or areas prone to spills. In recent times, sustainable flooring options are also on the rise. Many individuals are increasingly concerned about the environment, leading to a growing interest in products made from recycled materials or responsibly sourced wood. Color choices have shifted too, with richer, deeper hues becoming more favored, as well as the use of patterned tiles that can make a bold statement in a room. Overall, the current flooring trends emphasize both style and functionality, allowing homeowners to express their personal aesthetics while ensuring their floors can withstand daily life....

Empire Today offers a variety of warranties on their products, which can vary depending on the type of flooring or installation service For carpets, the warranty usually includes a limited lifetime warranty for residential use, which may cover issues like wear and stains, provided that proper care and maintenance are followed. Hardwood floors often come with warranties ranging from twenty years to a lifetime, depending on the specific product line. Laminate and vinyl flooring options may also have substantial warranties that cover a range of defects and issues that could arise over time. It is important for customers to carefully review the warranty terms for the specific product they are considering, as the coverage details can vary significantly. Empire Today usually advises customers to retain their receipts and follow the manufacturer's recommended maintenance guidelines to ensure warranty claims can be addressed smoothly. For the most accurate and detailed information regarding warranties on specific products, it would be beneficial to explore Empire Today's current web page, where warranty guidelines and terms are provided. This ensures that customers are well-informed about the warranty that applies to the specific flooring option they are interested in....

Empire Today has a specific return policy that applies to their flooring products. Generally, flooring purchased is non-refundable For unordered or uninstalled flooring products, customers might have a limited timeframe in which they can return these items. This policy can vary based on different factors, so it is advisable for customers to check the specific policies applicable to their purchase. Furthermore, it is important to keep all purchase receipts and any related documentation handy in case a return or exchange is needed. For the most accurate and current information regarding Empire Today’s return policy, interested individuals should refer to the official website. There, they can find guidelines that are specific to their particular situation, which can give them clarity and help manage their expectations....

The time it takes to install new flooring can vary significantly depending on several factors, including the type of flooring being In addition, if the installation includes removing old flooring or making repairs to the subfloor, this can also extend the overall timeline. It is often important to consider the drying or curing times that some materials, such as adhesives for vinyl or tile, may require. Customers often appreciate knowing that the entire process, from initial measurement to final installation, can take just a few days, depending on scheduling and preparation. For the most accurate details regarding a specific project, one might want to check the current web page for updated information and guidelines....

During the flooring installation process with Empire Today, customers can typically expect a well-organized and efficient procedure On the scheduled installation day, the installation team will arrive at the agreed-upon time, bringing all necessary tools and materials for the job. The team is usually composed of skilled installers who are trained to handle the flooring type you have chosen, whether it is carpet, laminate, hardwood, or tile. Prior to beginning the installation, the team will prepare the area by removing any existing flooring and ensuring that the subfloor is ready for new materials. Throughout the installation process, it is common to experience some noise and movement as the team works to lay your new flooring. The duration of the installation can vary depending on the size of the area and the type of flooring, but Empire Today aims to complete the job in a timely manner, minimizing disruption to your daily routine. After the installation is finished, the team will clean up the area and ensure that you are satisfied with the results. You can find more detailed information about the installation process on the Empire Today website....

Proper preparation for flooring installation is essential to ensure a successful and long-lasting outcome. Before the installation Next, the existing flooring should be removed if necessary, ensuring that the subfloor is in good condition. Any loose tiles, carpet, or other flooring materials should be taken out, and the subfloor must be clean, dry, and free of debris. It is also critical to check for any damage to the subfloor, such as rot or water damage, as this may require repairs before proceeding. In addition, it is advisable to acclimate the new flooring materials to the room's temperature and humidity for at least 48 hours prior to installation. This helps to prevent expansion or contraction after the flooring has been laid. Lastly, moving furniture and clearing the installation area will create a safe and convenient workspace. For more specific installation details or guidelines, it may be helpful to consult the official Empire Today website....

Empire Today recognizes that flooring purchases can be a significant investment for homeowners. To accommodate this, they often offer...

Empire Today frequently offers promotions and seasonal discounts on flooring products. These discounts can vary based on the time of To find the most accurate and current information regarding available discounts, it is best to visit the official Empire Today website. The website usually features up-to-date promotions and seasonal offers that are available to customers. It is advisable to check regularly, as these promotions can change frequently, providing opportunities for significant savings on various flooring options....

Caring for and maintaining new floors is essential to ensure their longevity and beauty. While specific maintenance requirements may First and foremost, regular cleaning is important. For hard surface floors, use a microfiber mop and a gentle cleanser designed for that specific type of flooring. It is recommended to avoid harsh chemical cleaners that can damage the surface. Vacuuming or sweeping regularly can help prevent dirt and debris buildup. For carpeted floors, frequent vacuuming helps eliminate dust and allergens, and spot cleaning any spills promptly is crucial to prevent stains. Additionally, it is important to control humidity levels in the home, especially for hardwood floors, as excessive moisture can cause warping. Using rugs or mats at entryways can also help protect your floors from dirt and wear. The installation of protective pads on furniture legs can prevent scratching and damage to the flooring. If heavy items need to be moved, lifting them instead of dragging is advisable. For more detailed instructions or product recommendations, visiting the Empire Today website may provide additional insights specific to your flooring type. Regular maintenance will help keep your new floors looking their best for years to come....

Empire Today offers various methods for customers to stay informed about their order status after placement. Customers typically receive...