What is your policy for cancellations?

Empire Moving Group has specific policies regarding cancellations, which typically aim to provide clarity and fairness to both customers and the company. Generally, cancellation policies may include stipulations regarding advance notice. Customers are usually encouraged to notify the company as soon as possible if they need to cancel their scheduled move. In many cases, providing a certain amount of notice—often ranging from a few days to a week—can help avoid cancellation fees. It is also common for cancellation policies to vary based on the type of service booked and the timing of the request. In the event of a cancellation, Empire Moving Group may offer refunds or credit for future services depending on the situation and the terms agreed upon at the time of booking. It is essential for customers to review the details provided in their service agreement, as this document will outline the specific procedures and any potential financial implications of canceling a service. For the most accurate and updated information regarding cancellation policies, it is always best to refer to the official website of Empire Moving Group or any related documentation received during booking.