What is your return policy?

Ellamoss.com typically offers a return policy that allows customers to return unworn and unwashed items within a specific timeframe from the date of purchase. Generally, items must be returned with all original tags and packaging intact to ensure eligibility for a refund or exchange. Customers should be mindful that certain types of items, such as final sale items or intimate apparel, may not be eligible for return. To initiate a return, customers often need to follow a straightforward process, which may include filling out a return form or contacting customer service for assistance. Refunds are commonly processed back to the original form of payment, and processing times can vary depending on the payment method used. For customers seeking the most current and detailed information about the return policy, it is advisable to check the specific section dedicated to returns on the Ellamoss.com website. This ensures that customers are fully informed about the rules, any potential fees, and the necessary steps to complete a return successfully.