What is Eddie Bauer's return policy?

Asked 2 years ago
Eddie Bauer offers a straightforward and customer-friendly return policy that allows customers to return or exchange items purchased at their stores or through their online platform. Generally, products purchased from Eddie Bauer can be returned within a period of one year from the date of purchase. This policy applies to both regular-priced and sale items, providing customers with substantial flexibility. To ensure the return process is seamless, Eddie Bauer requests that items be returned in new, unworn, and unwashed condition, with all original tags attached. If the original purchase was made online, customers can either return the items in-store or send them back through the mail. Returns made at brick-and-mortar locations do not require any paperwork, making it an easy process. When returning by mail, it is recommended to use an appropriate shipping method, and customers should consider obtaining tracking information to verify the return shipment. If an item is returned under the satisfaction guarantee, the customer may receive a refund in the original form of payment. If a purchase was made using a gift card or store credit, the refund is typically issued in the same manner. For more specific details regarding the return policy, including any updates or changes, customers are encouraged to check the current Eddie Bauer web page or refer to the documentation received with their order for additional instructions and guidelines. This ensures that they have the most accurate and timely information.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 4, 2025

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