Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed with Eddie Bauer, changing or cancelling it can be somewhat limited. Typically, there is a brief window of time immediately after placing the order when modifications may be possible. If the order is still in processing or has not yet shipped, there might be a chance to make adjustments. It is important to note, however, that once an order has entered the shipping process, it cannot be modified or cancelled. Eddie Bauer strives to process orders quickly to ensure timely delivery, which can make changes challenging. If you need to make any changes, you will want to act promptly and check the order details on the current web page. In many cases, returning an item after receiving it can be a viable alternative if the desired change cannot be made pre-shipment. Eddie Bauer offers a return policy that allows customers to return items within a specific timeframe, which you can find detailed on their website. It is always advisable to review the most up-to-date information regarding orders, cancellations, and returns directly on eddiebauer.com to ensure you have accurate details.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 4, 2025

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