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ESPN.com Customer FAQ

Top Answers & How-to Guides

What is ESPN.com's Phone Number?

The question we are asked most often is about how to talk to ESPN.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I gift an ESPN+ subscription to someone else?

ESPN+ does not currently offer a direct gift subscription option. However, there are a couple of workarounds that individuals can consider It is important to keep in mind that sharing account information should be done cautiously, as it may violate the service's terms of use. For the best approach, individuals may want to check ESPN's official website for any updates or specific terms regarding subscriptions and gifting options. The current web page may also have relevant information that could assist with this inquiry....

What is ESPN's policy for subscription cancellations?

ESPN's policy for subscription cancellations may vary depending on the specific service or platform you are using, such as ESPN+, ESPN Typically, if a user cancels a subscription before the next billing cycle, they will usually retain access to the service until the end of their current billing period. This does mean that subscribers can continue to enjoy the content they have access to without interruption until the end of the paid period. In some cases, subscribers may not receive a refund for any remaining days after cancellation, so it is advisable to consider when to initiate the cancellation. For detailed information regarding the cancellation process, including any platform-specific guidelines or potential fees, it is best to refer to the subscription or account section of the ESPN website or application used for the service. The cancellation policy can sometimes be found in the help or support sections as well. It is wise to visit the current web page to find any updated information regarding subscription management and cancellation policies, ensuring that one complies with the latest guidelines provided by ESPN....
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Recent ESPN.com Customer Questions

Can’t get on espn site to pay bill for espn plus

There may be temporary technical issues or maintenance on the ESPN website. If you are having trouble accessing your account to pay your bill for ESPN+, try refreshing the page or using a different browser. Additionally, check your internet connection. Always ensure that you are entering the correct login information. If the problem persists, there is a link to the most up-to-date contact information right here on this page for you to reach ESPN.
Asked Aug 30, 2025 6:16 PM

Help me with my ESPN.com customer service issue

Order and Payment

How Do I Cancel My Order with ESPN.com?

If you have had a change of heart or if you just realized you no longer want your order, here's everything you need to do to cancel...

What payment methods are accepted on ESPN.com?

ESPN.com typically accepts a variety of payment methods to facilitate purchases, especially for services such as subscriptions or merchandise....

Can I return items purchased on ESPN.com?

ESPN.com has specific policies regarding the return of items purchased through their platform. While the exact return policy can vary To initiate a return, customers are usually required to follow the steps outlined on the website, which might include contacting customer service or utilizing a return form associated with their order. It is important for customers to ensure that items are returned in original packaging and condition to facilitate a smooth return process. Additionally, there may be time limits for returns, which often require customers to initiate the process within a specific number of days after receiving the item. For clothing or apparel, the return policy might include stipulations regarding the item's condition, such as unworn or unused state. For the most accurate and up-to-date information, customers should visit the returns section on the ESPN.com website. There, they can find specific instructions and guidelines tailored to their purchases. This will help ensure they are following the current procedures and meeting any necessary requirements for a successful return....

Streaming and Content Access

Are there different content restrictions based on my location?

Yes, ESPN.com does implement different content restrictions based on a user's location. These variations arise primarily due to broadcasting Additionally, ESPN services such as ESPN Plus may offer different libraries of content based on geographical regions, which means that users in different locations may have access to varying titles or events, including replays, original programming, and documentaries. The same principle applies to ESPN Deportes, whereby content can be localized to cater to specific audiences. Users should be aware that these geographic restrictions can also affect access to certain features and functionalities within the ESPN services. For example, fantasy sports offerings might vary depending on local laws regarding sports betting and fantasy sports participation. To view specific content restrictions or to find more information tailored to your location, it is advisable to check the relevant sections of ESPN.com, where details may change and be updated frequently. This will provide the most accurate and current guidelines based on your geographical area....

What options do I have for live streaming sports events?

There are several options available for live streaming sports events, catering to a wide range of sports and interests. One of the In addition to ESPN Plus, users can also consider other streaming platforms that offer live sports content. Services such as Hulu Live, YouTube TV, and Sling TV provide packages that include access to ESPN and other sports networks. These platforms often feature live broadcasts of major sporting events, including NFL games, NBA matchups, and MLB games. It is also beneficial to explore the specific websites and apps of individual sports leagues or organizations. Many leagues have their own streaming services or partnerships that allow fans to watch games live. For instance, the NFL has its own streaming package, as do the NBA and NHL. These platforms may require a subscription or a one-time fee to access certain events. Local networks and regional sports channels can also be considered for streaming options. Depending on the user’s location, some services may offer free access to local games and events within a certain geography. Lastly, for fans seeking a free option, some networks occasionally stream select games live on their websites or through their apps. It is advisable for users to regularly check the current ESPN.com web page for updated information on available sports streaming options, including any special events or promotions....

Can I access ESPN content outside of the United States?

Access to ESPN content outside of the United States can depend on various factors, including the specific services or platforms one For individuals traveling or living outside the United States, the ability to access content on ESPN.com may be affected by regional licensing agreements. Streaming services associated with ESPN, such as ESPN+, may also have restrictions that limit access outside of the U.S. Users will often find that a specific content catalog is available only in certain regions due to broadcasting rights. However, many international users may have opportunities to access some ESPN content through international sports networks, cable providers, or by way of subscriptions that align with local offerings. It is advisable for users to explore the current offerings on ESPN.com or check specific local sports broadcasting options....

Account Management

Can I gift an ESPN+ subscription to someone else?

ESPN+ does not currently offer a direct gift subscription option. However, there are a couple of workarounds that individuals can consider It is important to keep in mind that sharing account information should be done cautiously, as it may violate the service's terms of use. For the best approach, individuals may want to check ESPN's official website for any updates or specific terms regarding subscriptions and gifting options. The current web page may also have relevant information that could assist with this inquiry....

What is ESPN's policy for subscription cancellations?

ESPN's policy for subscription cancellations may vary depending on the specific service or platform you are using, such as ESPN+, ESPN Typically, if a user cancels a subscription before the next billing cycle, they will usually retain access to the service until the end of their current billing period. This does mean that subscribers can continue to enjoy the content they have access to without interruption until the end of the paid period. In some cases, subscribers may not receive a refund for any remaining days after cancellation, so it is advisable to consider when to initiate the cancellation. For detailed information regarding the cancellation process, including any platform-specific guidelines or potential fees, it is best to refer to the subscription or account section of the ESPN website or application used for the service. The cancellation policy can sometimes be found in the help or support sections as well. It is wise to visit the current web page to find any updated information regarding subscription management and cancellation policies, ensuring that one complies with the latest guidelines provided by ESPN....

How do I create an account on ESPN.com?

Creating an account on ESPN.com is a straightforward process. First, you should navigate to the ESPN homepage. Once there, look for You will be prompted to enter your email address and create a password. It is essential to choose a password that is secure to protect your account. Additionally, you may need to provide some personal information, such as your name and date of birth. After filling out the required fields, make sure to read the terms of service and privacy policy. Once you agree to these terms, submit your information. You may receive a confirmation email to verify your email address, so check your inbox and follow the instructions provided. After completing these steps, your account should be set up, and you will be ready to enjoy all the features ESPN.com has to offer....

Website Issues

Are there any subscription options available on ESPN.com?

ESPN.com offers various subscription options designed to cater to the diverse needs of sports fans. One of the most popular subscription In addition to ESPN+, viewers can also subscribe to ESPN's specific TV packages if they wish to access more traditional broadcasts. This may include options to bundle ESPN programming with other television services, allowing fans to choose the best fit for their viewing preferences. For those who are interested in ESPN Fantasy, there are subscription services that provide deeper insights and tools to enhance the fantasy sports experience. It is important to note that the availability of specific subscription options may vary based on geographic location, and individuals should refer to the ESPN.com website for the most current information regarding subscriptions and pricing. Users may find additional details on the various packages, promotional offers, and potential trial periods on the ESPN site. For anyone considering a subscription, it is advisable to explore the different options mentioned on the ESPN.com website to determine which service best aligns with their interests and viewing habits. Make sure to check the site regularly for any updates or changes to subscription offerings, as these can evolve with new sports seasons and partnerships....

How do I report issues with ESPN's website?

To report issues with ESPN's website, users should first visit the official ESPN.com site and look for the "Contact Us" or "Help" section,...

How do I access ESPN Fantasy leagues and contests?

To access ESPN Fantasy leagues and contests, users can visit the ESPN Fantasy section on the ESPN website. Once on the site, they can After logging in, users will find options to join existing leagues or create a new league. ESPN Fantasy offers different types of games, such as standard leagues, keeper leagues, and daily fantasy sports competitions, catering to a wide range of preferences. Users can browse through different leagues, view their settings, and read the rules before joining. Additionally, the interface is designed to be user-friendly, providing easy navigation to statistics, player rankings, draft tools, and other essential features for managing teams. It is advisable to explore the various contests and leagues available to find one that suits your interests. For detailed instructions or assistance, check the help section on the ESPN Fantasy page....
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