What is the return policy for EMS.com?
EMS.com typically offers a return policy that allows customers to return items within a specified period, usually within thirty days of receipt. The items should be in their original condition, unworn, and unaltered, with all original tags and packaging intact. Depending on the item, certain conditions or exceptions may apply, which can be specifically outlined on their website. It is important to note that some items, such as personal care products or items marked as final sale, may not be eligible for return.
To initiate a return, customers generally need to follow specific steps outlined on the EMS.com website, such as obtaining a return authorization and potentially using a provided shipping label. Of course, refunds or exchanges generally depend on whether the returned items meet the outlined criteria. Customers are encouraged to review the detailed return policy, as it can include additional information regarding return shipping fees and processing times. For the most accurate and up-to-date information regarding return procedures and policies, it is advisable to visit the EMS.com website, where the current policy can be found in detail.

Answered Jul 19, 2025
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