Can I change my shipping address after placing an order?

Asked 2 years ago
Once an order has been placed on EMS.com, the ability to change the shipping address may vary based on several factors, including the status of the order and the specific policies of EMS.com. If the order has not yet been processed or shipped, there is a chance that the shipping address can be updated. It is advisable to check the current webpage for specific information regarding order management and shipping changes, as these details can provide guidance on how to proceed. In some cases, reaching out to customer service directly may be necessary to facilitate any changes. Users should be mindful that after an order has been dispatched, alterations to the shipping address are typically not possible, and any concerns should be addressed as quickly as possible. Taking prompt action will increase the likelihood of successfully modifying the shipping information. Overall, for the most accurate assistance, referring to the relevant sections on the EMS.com site is encouraged.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 19, 2025

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