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E-Z-Go Customer FAQ

Top Answers & How-to Guides

What is E-Z-Go's Phone Number?

The question we are asked most often is about how to talk to E-Z-Go customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a catalog of EZ-Go products?

While E-Z-Go does not provide a direct method for requesting a physical catalog through this discussion board, there are various ways...
Ask any question you have about E-Z-Go customer service, get an answer now.

Products and Services

What products does EZ-Go offer?

E-Z-Go, a prominent manufacturer in the golf and utility vehicle industry, offers a diverse range of products designed for various E-Z-Go's utility vehicles come with different configurations, catering to both light-duty and heavy-duty requirements. They also offer personal transportation vehicles that are suitable for neighborhood use, providing an eco-friendly alternative to traditional vehicles. Moreover, E-Z-Go features accessories and parts to enhance the performance and customization of their vehicles, ensuring a tailored experience for users. For those interested in learning more about specific models and offerings, it may be beneficial to visit their official website, where detailed information and product descriptions are available....

Can I customize my EZ-Go product?

E-Z-Go offers a range of customization options to help customers personalize their vehicles according to their preferences. The company's In addition to standard customization options, customers may find that certain models support aftermarket accessories and modifications, enabling further personalization. For those interested in unique features or enhancements, it is advisable to explore the official E-Z-Go website for the most current information on available customization options and accessories. It is important to remember that while the company provides various choices for customization, specific availability may differ based on the model and local dealership offerings. Exploring the current web page can help you find additional details on the options that best suit your needs....

Can I request a catalog of EZ-Go products?

While E-Z-Go does not provide a direct method for requesting a physical catalog through this discussion board, there are various ways...

Warranty and Returns

What is the warranty for EZ-Go products?

E-Z-Go provides a limited warranty on its products, which typically covers various components for a specific period of time. The details...

What is the return policy for EZ-Go products?

E-Z-Go has a specific return policy that primarily focuses on customer satisfaction. Typically, if a customer is not satisfied with For detailed information regarding the return policy, customers are encouraged to check the official E-Z-Go website, where they can find specifics tailored to different products and circumstances. Additionally, the website often provides insights into warranty information, as well as guidance on how to address issues with any purchases. When considering a return, it is beneficial to be familiar with the terms and conditions outlined on the current web page for the most accurate and up-to-date information....

How do I register my EZ-Go product warranty?

To register a warranty for an E-Z-Go product, it is important to follow the specific process outlined by E-Z-Go. Generally, customers It is advisable to have the sales receipt or proof of purchase ready, as this may be required during the registration process. Additionally, there may be a timeframe within which to register the warranty after the purchase, so being prompt is helpful. For the most accurate and up-to-date information, it is recommended to visit the E-Z-Go website directly, where customers can find the specific warranty registration instructions and any necessary forms....

Financing and Promotions

What financing options are available for EZ-Go products?

E-Z-Go offers a variety of financing options to accommodate the needs of their customers, making it easier to purchase their products, Typically, this may include terms such as installment loans with flexible payment plans that allow customers to pay for their purchases over time. E-Z-Go dealerships often partner with financial institutions to facilitate these financing options, providing consumers with various loan amounts, interest rates, and repayment terms to choose from. It is also common for customers to find promotional financing offers during certain times of the year, which may include zero percent interest or deferred payment options. Additionally, some customers may explore third-party financing options, utilizing personal loans or credit cards to purchase E-Z-Go products. It is always a good idea to review available financing options directly through the current E-Z-Go website or speak with a local dealer to obtain the most accurate and updated information regarding financing. This way, customers can find the best solution that fits their individual needs and budgets....

Are there any promotions or discounts available for EZ-Go products?

E-Z-Go regularly provides promotions and discounts on their various products, but specific offers can vary based on factors such as...

Safety and Instruction

Where can I find instructional videos for EZ-Go products?

E-Z-Go offers a variety of instructional videos that can be valuable for those looking to understand their products better. These videos...

What safety features are included with EZ-Go products?

E-Z-Go is known for prioritizing safety across its range of products, which include golf carts and utility vehicles. One key safety Seat belts are also a standard safety feature, providing essential restraint for passengers. E-Z-Go often incorporates impact-resistant materials in the design of their vehicles, which serves to protect occupants in the event of an accident. Some models feature a rearview mirror and headlights to improve visibility in low-light conditions, which is particularly useful when operating the vehicle in early mornings or late evenings. Furthermore, E-Z-Go offers vehicles equipped with a protective canopy or roof structure designed to shield passengers from environmental elements and potential hazards. It is always a good idea for users to familiarize themselves with their specific model’s safety features, as these can vary. More comprehensive information can typically be found on the company’s website or in the owner's manual for the specific vehicle model....

Maintenance and Support

How can I schedule maintenance for my EZ-Go product?

Scheduling maintenance for an E-Z-Go product is an important part of ensuring its longevity and performance. E-Z-Go products typically To schedule maintenance, customers often have the option of visiting the official E-Z-Go website, where they can find resources and information about authorized service centers. Many authorized dealers can provide professional maintenance services, so locating a nearby dealer through the website can be a great first step. Additionally, some customers prefer to reach out to their local dealer directly to inquire about available services and schedule appointments. It is beneficial to keep a record of all maintenance tasks performed on the vehicle for future reference. For further information, including specific contact details for service centers and maintenance resources, the current E-Z-Go webpage may be helpful....

Where can I find replacement parts for EZ-Go products?

Replacement parts for E-Z-Go products can typically be found through several reliable sources. E-Z-Go maintains a comprehensive online...

What should I do if my EZ-Go product is making unusual noises?

When an E-Z-Go product begins to produce unusual noises, it is important to address the issue promptly to avoid further complications Next, it is advisable to conduct a visual inspection of the vehicle. Check the important components, such as the motor, wheels, and drivetrain, to see if there are any visible signs of wear or damage. Pay special attention to belts and bearings, as these can often be sources of noise if they are malfunctioning or require lubrication. If the noise persists after conducting a basic inspection, it may be necessary to consult the product's owner manual for troubleshooting tips specific to that model. Additionally, observing if the noise changes with different speeds or conditions can assist in diagnosing the issue. Ultimately, if the problem remains unresolved, it may be beneficial to seek assistance from E-Z-Go resources or technical support for further guidance. The official website may provide detailed contact information if one requires professional assistance....

How do I contact customer service for product support?

To contact customer service for product support related to E-Z-Go, it is recommended to visit the official E-Z-Go website. There, you...

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