What is the procedure for moving my service to a new address?

Asked 4 months ago
To move Duke Energy service to a new address, one must first visit the Duke Energy website, where they can find information about the process. Typically, the procedure involves creating or logging into an online account. Once logged in, customers can select the option for moving services. This option usually allows one to enter both the current address and the new address, alongside the desired start date for the service at the new location. It is important to provide all the necessary information, including identification and any details about the new residence. Additionally, customers may need to review and agree to the terms and conditions associated with the move. After submitting the request, one should receive confirmation of the service transfer. It is advisable to plan this move a few days in advance to ensure a smooth transition of services. In some cases, there may be fees associated with the service transfer. For the most accurate and detailed instructions or to check for specific requirements, it is best for customers to refer to the current Duke Energy website.

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