Drobo Customer FAQ

Yes, it is possible to expand the storage capacity of a Drobo device, and this is one of the key features that makes Drobo popular If your Drobo has all its bays occupied and you desire more storage, you can also replace smaller drives with larger ones. By doing so, Drobo will again manage the data seamlessly in the background, ensuring that your data remains protected during the upgrade process. It is important to consider the specifications of your specific Drobo model as the maximum storage capacity can vary. For the most accurate and up-to-date information regarding your specific model's capabilities and limits, it may be beneficial to refer to the documentation on the official Drobo website. There, you can find detailed guidance on upgrading storage efficiently....

Yes, you can use different drive capacities in a Drobo device. Drobo technology is designed to take advantage of heterogeneous drive...

Yes, it is possible to expand the storage capacity of a Drobo device, and this is one of the key features that makes Drobo popular If your Drobo has all its bays occupied and you desire more storage, you can also replace smaller drives with larger ones. By doing so, Drobo will again manage the data seamlessly in the background, ensuring that your data remains protected during the upgrade process. It is important to consider the specifications of your specific Drobo model as the maximum storage capacity can vary. For the most accurate and up-to-date information regarding your specific model's capabilities and limits, it may be beneficial to refer to the documentation on the official Drobo website. There, you can find detailed guidance on upgrading storage efficiently....

The compatibility of drives with Drobo devices can depend on the specific model you own, as Drobo has released various products over Typically, Drobo devices support SATA drives, and you may find options with capacities ranging from a few hundred gigabytes to multiple terabytes. It is also worth noting that some models support larger capacity drives, potentially exceeding 14 terabytes each. Users should ensure that the drives are in good working order and preferably formatted correctly to maximize compatibility. For the most accurate information regarding compatible drives for your particular Drobo model, it may be beneficial to visit the official Drobo website. There you can find detailed specifications and recommendations that match your specific device....

Replacing a failed drive in a Drobo device is a straightforward process that helps ensure your data remains safeguarded. First, it Next, obtain a compatible replacement drive. Drobo devices typically support various brands and capacities of hard drives or solid-state drives, but it is advisable to refer to the specifications for your specific model to ensure compatibility. After acquiring the new drive, insert it into the same bay where the failed drive was located, ensuring it is seated properly. Once the new drive is installed, the Drobo will automatically recognize it and start the rebuilding process. During this time, the device will migrate data to the new drive, which may take some time depending on the amount of data stored and the overall performance of the Drobo. It is important to avoid interrupting the rebuild process. You can monitor the progress through the Drobo dashboard. Lastly, if you have any questions or concerns during this process, you may find helpful information on the current web page....

Drobo devices are designed with ease of use and flexibility in mind, and they support several different RAID configurations, primarily For users seeking more traditional RAID setups, Drobo also provides options for RAID 0, which offers no redundancy but maximizes performance and storage capacity, and RAID 1, which mirrors data across two drives for added security. More advanced users can opt for dual drive redundancy configurations, which provide further protection by allowing one or two drives to fail without data loss. It is important for users to familiarize themselves with these RAID options to choose the configuration best suited to their storage needs and data protection requirements. For up-to-date information on Drobo's supported RAID configurations, users may want to visit the official website....

Drobo devices can indeed be utilized as media servers, enabling users to store and stream media content such as music, videos, and...

Drobo devices are primarily designed for direct-attached storage, meaning they connect directly to a computer or a host device via...

Drobo's BeyondRAID technology is a unique and flexible approach to data storage that combines the advantages of traditional RAID systems At its core, BeyondRAID intelligently manages the data redundancy and protection levels, providing the security and reliability that users expect from a storage solution. It utilizes a mechanism that ensures that data is distributed across multiple drives, which protects against drive failures while maintaining optimum performance. If a drive does fail, BeyondRAID can automatically rebuild the data onto a new replacement drive, allowing for minimal downtime and disruption to the user's data access. One of the significant advantages of BeyondRAID is its ability to expand storage capacity seamlessly. Users can add new drives to a system as needed without having to replace existing drives or reconfigure the entire setup. The system automatically recalibrates and redistributes data across all available drives, providing a hassle-free experience. This means users can start with a smaller setup and grow as their storage needs increase. In summary, Drobo's BeyondRAID technology offers an innovative solution that combines ease of use, data protection, and the flexibility to manage various drive types and sizes effortlessly. For those interested in a deeper understanding of its functionalities, Drobo's official website can provide more detailed information on its extensive capabilities....

Drobo devices are designed to be compatible with a variety of operating systems, ensuring flexibility for users in different environments....

Drobo Dashboard is a management application developed by Drobo that provides users with a user-friendly interface to monitor and manage To use Drobo Dashboard, you first need to download and install the application from the Drobo website if it is not already installed on your computer. Once the installation is complete, launch the application. The dashboard will automatically scan for any connected Drobo devices on your network. When your Drobo device appears in the dashboard, you can click on it to access various features and settings. Within Drobo Dashboard, users can monitor the health of their Drobo device, check available storage capacity, and view individual drive status. It also allows you to configure settings such as alerts for drive failures or low storage space. Additionally, users can manage their data protection levels, including redundancy options and snapshots. The dashboard also provides access to firmware updates, ensuring that your Drobo device is always running the latest software for optimal performance and security. For more information on using specific features of Drobo Dashboard, users may want to explore the Drobo website, where they can find additional resources or possibly visual guides....

Drobo does not typically impose any subscription fees for its software or services. Instead, users can purchase Drobo storage devices,...

Accessing a Drobo device remotely is not a built-in feature, but there are ways to achieve it depending on the specific model and network To access the Drobo remotely, a common solution is to configure a Virtual Private Network, or VPN, on your home network. This would effectively allow you to connect to your home network securely from anywhere in the world, subsequently granting you access to your Drobo device as if you were on the same local network. Another option is to use third-party applications that support remote file access. Some users connect their Drobo to cloud services, which can facilitate access from different locations. It is essential to consider security when setting up remote access, ensuring that your data remains protected against unauthorized access. For detailed instructions or specific capabilities, it is advisable to refer to the official Drobo website or user manual for your particular model....

The warranty period for Drobo devices varies depending on the specific model and the terms associated with it. Generally, Drobo offers...

If a Drobo device is not recognized by your computer, there are several steps you can take to troubleshoot the issue. First, ensure Next, try connecting the Drobo to a different USB port or use a different cable if available. Sometimes, a faulty port or cable can be the cause of the problem. You may also want to connect the Drobo to another computer to see if it is recognized there. This can help determine whether the issue lies with the Drobo itself or the original computer. Ensure that the required drivers for the Drobo are installed on your computer. This may involve checking the device manager on your operating system for any alerts related to the Drobo. If you are using a Windows system, you might also consider running the disk management utility to see if the Drobo device appears there. Lastly, make sure to consult the official Drobo support page for additional troubleshooting guides or detail specific situations that might be affecting the connectivity. It is often helpful to review the documentation related to your particular model for further assistance as well....

Regularly checking the health of your Drobo drives is essential for ensuring the reliability and longevity of your data storage. It Drobo provides built-in tools and indicators that allow users to easily check the health of their drives. This includes monitoring drive status, available space, and alerts related to potential issues. Additionally, it is advisable to keep an eye on firmware updates and the overall performance of the device. Maintaining regular backups of your data is also essential, as it adds an extra layer of security regardless of the drive health status. For specific recommendations and resources, it is beneficial to refer to the documentation available on the Drobo website....