Doubletree by Hilton Customer FAQ

Top Answers & How-to Guides

What is Doubletree by Hilton's Phone Number?

The question we are asked most often is about how to talk to Doubletree by Hilton customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a fitness center?

Doubletree by Hilton properties generally feature a fitness center for guests to utilize during their stay. These fitness centers are...
Ask any question you have about Doubletree by Hilton customer service, get an answer now.

Check-in and Check-out

What are the check-in and check-out times?

Doubletree by Hilton typically has check-in times around 3 PM and check-out times around 11 AM. However, these times can vary based...

What is your cancellation policy?

Doubletree by Hilton's cancellation policy can vary based on the specific property, the type of reservation, and the rate plan that Guests should also be aware that special events or holiday periods may have different cancellation policies, sometimes requiring longer notice periods to avoid penalties. Additionally, group bookings or special promotions may have their own unique rules regarding cancellations. It is advisable for guests to carefully review the terms and conditions found at the time of booking to ensure they understand the specific cancellation policy that applies to their reservation. For the most accurate information, including any potential fees or exceptions, it is a good idea to refer to the current web page where the guest made their reservation. This can provide precise details that pertain to their individual circumstances. Overall, being aware of these policies can help guests plan their stays more effectively and avoid any unexpected charges....

Transportation and Parking

Do you provide airport transportation?

Doubletree by Hilton locations often offer airport transportation services, but the availability can vary by specific hotel and location....

Is parking available at the hotel?

Parking availability at Doubletree by Hilton properties can vary depending on the specific hotel location. Many Doubletree hotels offer To find detailed information on parking options for a specific Doubletree hotel, it is advisable to check the hotel’s official website or contact the property directly. The current web page for the particular hotel in question often has the most accurate and up-to-date information regarding parking, including costs, procedures, and any special considerations that guests should be aware of. If planning to stay at a Doubletree hotel, reviewing this information could enhance the overall travel experience and help in making informed arrangements....

Hotel Amenities

Do you have a fitness center?

Doubletree by Hilton properties generally feature a fitness center for guests to utilize during their stay. These fitness centers are...

What amenities are included in the room?

Doubletree by Hilton offers a variety of amenities to enhance guest comfort during their stay. Room amenities may vary depending on Guests often find that rooms feature a flat-screen television with cable channels for entertainment, as well as complimentary Wi-Fi to stay connected with family or work. Additionally, Doubletree by Hilton usually provides coffee-making facilities and a mini-refrigerator for convenience. In many locations, guests can also enjoy a selection of toiletries, and some rooms may feature a microwave or a balcony with scenic views. It is advisable for guests to check the specific amenities listed for their chosen hotel location or room once they visit the official website, as offerings can vary....

Is breakfast included in the room rate?

Whether breakfast is included in the room rate at Doubletree by Hilton can vary depending on several factors, including the specific...

Do you offer room service?

Doubletree by Hilton typically offers room service in many of its hotels, providing guests with the convenience of dining in the comfort...

Is Wi-Fi available in the hotel?

Yes, Wi-Fi is typically available at Doubletree by Hilton hotels. Most locations offer complimentary Wi-Fi access in public areas,...

Do you have meeting or event spaces available?

Doubletree by Hilton offers a variety of meeting and event spaces tailored to accommodate different types of gatherings, whether for The size and layout of the event spaces can vary significantly by location, ranging from intimate meeting rooms for small groups to large ballrooms suited for larger events with many attendees. Additionally, many Doubletree properties provide on-site catering services to enhance the dining experience during events. In addition to the physical spaces, the staff at Doubletree by Hilton is usually dedicated to providing excellent service and can assist with the planning and coordination of events to ensure that all needs are met. They often have event planners available to help guide clients through the process of organizing their event. For specific information regarding venue capacity, available services, and booking details at a particular property, it is a good idea to check the current page for that location, which can provide the most accurate and up-to-date information....

Do you have a fitness center?

Doubletree by Hilton properties generally feature a fitness center for guests to utilize during their stay. These fitness centers are...

Pet and Smoking Policy

Can I bring my pet to the hotel?

Doubletree by Hilton has a pet policy that varies by location, so it is important to check the specific guidelines for the particular Travelers are encouraged to review the pet policy for their chosen Doubletree location on the hotel's official website. This will provide the most accurate and up-to-date information concerning any specific requirements or restrictions. Furthermore, some locations may offer amenities for pets, such as access to nearby parks or dog-friendly facilities. If you plan on travelling with a pet, it is advisable to make reservations in advance, as certain hotels may have limited availability for pet-friendly rooms. Overall, Doubletree by Hilton strives to accommodate pet owners, ensuring both guests and their furry companions enjoy a pleasant stay....

Is smoking allowed in the hotel rooms or public areas?

DoubleTree by Hilton typically maintains a non-smoking policy in hotel rooms and public areas to ensure a comfortable environment for It is important for guests to check the specific hotel’s policy at the time of booking or upon arrival, as regulations and offerings can vary by location. For those looking to enjoy their stay without smoking concerns, the non-smoking policy is a significant part of the overall guest experience. To find out more about the specific policies of a particular DoubleTree by Hilton property, including any designated smoking areas, it is advisable to visit the hotel's official website or inquire directly with the front desk upon arrival....

Help me with my Doubletree by Hilton customer service issue

Ask any question you have about Doubletree by Hilton customer service. We will do our best to get you answers right away.
We look to the Doubletree by Hilton issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Doubletree by Hilton issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!