What is the process for reporting a service outage?

The process for reporting a service outage to Dominion East Ohio typically involves a few straightforward steps. First, customers are encouraged to check their surroundings to determine if the outage is isolated to their property or affects nearby areas. If the outage is widespread, residents may wish to verify through local news sources or community forums. To report an outage, individuals usually visit the official Dominion Energy Ohio website, where they can find the designated outage reporting section. Customers are typically prompted to provide their account information, such as their account number or address, to help identify the specific location of the outage. In addition, providing details regarding any issues observed during the outage can assist in the restoration process. Some customers may also find it helpful to use mobile applications or customer service hotlines that Dominion East Ohio may offer. For the most accurate and current information, it is beneficial to refer to the official Dominion Energy website.