What assistance programs are available for low-income customers?

Dominion East Ohio offers several assistance programs designed to support low-income customers and help them manage their energy costs effectively. One of the primary programs is the Percentage of Income Payment Plan, often referred to as PIPP. This initiative allows eligible customers to pay a percentage of their monthly income toward their energy bills, which can assist in making payments more manageable during challenging financial times. In addition to PIPP, there are also energy assistance programs that may provide financial support during extreme weather conditions, helping customers to maintain safe heating or cooling levels in their homes. These programs can reduce the overall amount of an energy bill or provide direct financial assistance aimed at ensuring that low-income households have access to essential energy services. Furthermore, Dominion East Ohio may engage with local organizations to provide additional resources and information about available assistance. These local agencies can often guide customers through the application processes and help them identify potential programs that they may qualify for. It is advisable for customers to visit the Dominion East Ohio official website. There, they can find detailed information about the specific eligibility requirements, application processes, and the range of programs available for low-income assistance. This ensures that customers have the most accurate and up-to-date information regarding their options.