What should I do if my Dolly move needs to be canceled?

Asked 5 months ago
If a user needs to cancel a move scheduled with Dolly, there are a few important steps to consider. First, it is recommended to review the cancellation policy outlined on the Dolly website. This policy typically provides specific guidelines regarding how far in advance a cancellation must occur for a full or partial refund, if applicable. To proceed with the cancellation, users usually need to access their account on the Dolly platform. There, they should find options to manage their upcoming moves, including the ability to cancel a scheduled appointment. It is important to follow the prompts carefully to ensure the move is canceled properly. In some situations, users may also want to verify any potential fees or other implications associated with the cancellation. If there are any uncertainties, the user should look for further assistance on the Dolly website, where contact information may be available for more personalized support. By following these steps, users can effectively manage their cancellation in a straightforward manner.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 11, 2025

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