How does Dolly protect my items during the move?

Asked 5 months ago
Dolly takes various measures to protect items during the moving process, ensuring that they arrive at their destination in the best possible condition. First and foremost, Dolly provides professional Helpers who are trained in safe moving techniques. These individuals understand how to handle a wide range of items, including fragile, bulky, or heavy possessions, and are equipped with the knowledge to maneuver them safely. Additionally, Dolly recommends using proper packing materials, such as blankets, bubble wrap, and sturdy boxes, to safeguard items during transit. While Helpers may not provide packing supplies, users can find packing materials easily through various retailers or local stores. It is advisable to adequately wrap and secure items to prevent damage while being loaded and unloaded from the Dolly vehicle. Furthermore, many Dolly services include the option of having additional insurance coverage. This coverage can offer peace of mind in the event that items are damaged during the moving process. Users should check the specifics of the insurance options available when booking their move. Moreover, the vehicles used by Dolly are often equipped with features that help stabilize items while en route. This can include straps, padding, and compartments designed to keep belongings secure during transit. For more detailed information about how Dolly protects your items or about their services, you may wish to explore their official website, where you can find up-to-date contact information and specific policies related to protection during moving.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 11, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Dolly?

If you need to talk to Dolly customer service, now that you have the answers that you needed, click the button below.
Contact Dolly

Dolly

Find a list of many popular Dolly questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Dolly Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!