What is your return policy?

DNA Footwear has a customer-friendly return policy designed to accommodate the needs of its shoppers. Generally, customers are allowed to return items that are unused and in their original condition within a specific timeframe. Typically, this timeframe is set at thirty days from the date of purchase, although it is always advisable to review the current website for the most accurate and up-to-date information. To be eligible for a return, the items must be unworn, unwashed, and in the original packaging, including all tags and labels. This ensures that the products can be resold. It is important to note that certain items, such as those that have been personalized or are on final sale, may not be eligible for returns, so it is useful to check the product details at the time of purchase. Customers will typically be responsible for return shipping costs, unless the return is due to an error made by the company, such as receiving the wrong item or a defective product. In such cases, DNA Footwear would usually provide instructions for a hassle-free return. Once the returned items are received and processed, a refund is often issued to the original payment method used when making the purchase. If you want to ensure you have the most precise details regarding the return policy, including any changes, please consider visiting the current webpage to find the most up-to-date information.