Can I cancel or modify my order?

Asked 2 years ago
Dnafootwear.com understands that sometimes circumstances change, and customers may wish to cancel or modify their orders. Generally, the ability to cancel or modify an order depends on the specific timing and status of the order. If the order has not yet been processed or shipped, it may still be possible to cancel or make changes to it. However, once an order has been processed or shipped, it typically becomes much more challenging to modify or cancel. Therefore, it is important for customers to act quickly if they wish to cancel or modify an order. For the most accurate and detailed information regarding a specific order, customers are encouraged to check the current web page for any policies related to cancellations and modifications. Additionally, contacting customer service through the information available on the website may provide further guidance on this matter.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 3, 2025

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