What is your return policy?

Asked 2 years ago
Disney Shopping has a customer-friendly return policy that generally allows shoppers to return most items within a specified timeframe after purchase. Typically, items may be returned within thirty days of the order delivery date. To be eligible for a return, products must be in unused and original condition, with all tags and packaging intact. Certain items, such as personalized or custom-made products, may not be eligible for return. In the case of returns, customers are usually responsible for the return shipping costs, unless the item was received in error or was defective. It is suggested that individuals use a trackable shipping service or purchase shipping insurance for returns, as this can help protect against loss or damage during transit. For items that qualify for return, customers typically receive a full refund of the purchase price, excluding any original shipping fees, once the returned items are processed and accepted. Refunds may take several days to post back to the original payment method, depending on the financial institution. It is always wise for customers to check the most up-to-date return policy, as policies can change. Information regarding specific return procedures, including how to initiate a return and any forms required, can often be found on the website or the current webpage associated with Disney Shopping.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 9, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Disney Shopping?

If you need to call Disney Shopping customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Disney Shopping

Disney Shopping

Find a list of many popular Disney Shopping questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Disney ShoppingDisney Shopping Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!