What is Digital River's return policy?

Digital River's return policy can vary based on the specific product or service being purchased, as well as the agreements in place with the merchants that utilize their platform for transactions. Typically, Digital River acts as a facilitator for payment processing and digital downloads, meaning that the return policy is often determined by the individual merchants who sell their products through Digital River's services. In general, most merchants use Digital River to handle software sales, digital goods, and subscriptions, and it is common for these products to have different return conditions than physical goods. Digital River may offer a limited return window for certain digital products, which might include conditions such as non-use of the product, a timeframe for return requests, and proof of purchase requirements. For software products, it is common for merchants to stipulate that if the software has been downloaded and installed, returns may not be permitted. Therefore, consumers are encouraged to review the specific return policy outlined on the merchant's page at the time of purchase. It is advisable for customers to check the current policies directly on the specific merchant’s website or on digitalriver.com, as they can provide the most accurate and detailed return policy information. By doing so, customers can ensure they understand their rights regarding returns and refunds for the products they purchase through Digital River's platform.