How do I track my order?
To track an order placed through Digital River, customers typically receive an order confirmation email after the purchase is completed. This email usually includes details such as the order number and can provide a direct link to track the order's status. Customers can visit the Digital River website and navigate to the relevant section for tracking orders, where they may need to enter their order number and additional details, like their email address used during the purchase.
If tracking information is available, it will show the current status of the order and shipping details. It is advisable to check the official Digital River website for the most accurate and up-to-date information regarding order tracking procedures, as specific steps may vary depending on the product or service purchased.

Answered Jul 13, 2025
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