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Dickblick.com Customer FAQ

Top Answers & How-to Guides

What is Dickblick.com's Phone Number?

The question we are asked most often is about how to talk to Dickblick.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a physical store locations?

Dickblick.com does indeed have physical store locations across the United States. These stores cater to artists of all levels, providing...
Ask any question you have about Dickblick.com customer service, get an answer now.

Order Management

How do I track my order?

To track an order placed through Dickblick.com, customers can typically visit the website and navigate to the order status section. In addition to checking online, customers may also receive tracking information via email after their order has shipped. This email usually includes a tracking number and a link to the shipping carrier's website, where customers can obtain real-time updates. For the most current details regarding order tracking, it is a good idea to explore the relevant sections on the Dickblick.com homepage or consult the specific order confirmation emails received after the purchase....

Can I cancel or change my order?

Dickblick.com generally allows customers to cancel or change their orders, but it is important to note that this capability may be...

Promotions and Discounts

How do I apply a coupon code?

To apply a coupon code on Dickblick.com, you will first want to select the items you wish to purchase and add them to your shopping...

Do you offer wholesale discounts?

Dickblick.com does offer wholesale discounts for bulk orders, typically aimed at businesses, schools, and non-profit organizations....

Are gift cards available for purchase?

Yes, Dickblick.com does offer gift cards for purchase. These gift cards can be a wonderful way to give the gift of creativity to friends To find more information about the specific types of gift cards available, including how to purchase them, one should visit the gift card section of Dickblick.com. There, you can also check any terms and conditions that may apply. Overall, gift cards can be a fantastic option for anyone looking to share their love of art materials without choosing specific items....

Subscriptions and Policies

How do I sign up for your newsletter?

To sign up for the newsletter offered by Dickblick.com, users can simply visit the website. Typically, there is an option on the homepage...

What is your return policy?

Dickblick.com has a well-defined return policy designed to ensure customer satisfaction. Generally, customers may return items within Customers are advised to carefully read the return guidelines provided on the Dickblick.com website to understand any variations or additional conditions that may apply based on the type of product. Shipping charges for returned items are usually the responsibility of the customer, unless the return is due to an error on the part of Dickblick.com. For precise details regarding the return process, including information on how to initiate a return, it is recommended to refer to the return policy section on the Dickblick.com website. There customers can find the most current and specific information available....

What is your privacy policy?

Dickblick.com takes privacy seriously and aims to protect the personal information of its customers. The privacy policy typically outlines Moreover, Dickblick.com may use cookies to enhance the browsing experience. Cookies help personalize content and compile aggregate data about site traffic and interactions. The information collected does not identify individual users but provides insights that benefit site functionality. For specifics regarding data sharing, retention, and user rights, it is best to visit the privacy policy section on the Dickblick.com website. The privacy policy will provide comprehensive details about how information is managed and what protections are in place. Users can look for this information to stay informed about their privacy rights....

Shipping and Locations

Do you offer international shipping?

Dickblick.com does provide international shipping options for customers outside of the United States. This allows artists and creatives It is important for international customers to be aware that additional duties, taxes, or fees may apply upon arrival in their country, which are typically beyond the control of Dickblick.com. Information about international shipping policies and costs is often available on their website, specifically on the shipping information page. Customers are encouraged to review this section to ensure they are fully informed before completing their order....

Do you have a physical store locations?

Dickblick.com does indeed have physical store locations across the United States. These stores cater to artists of all levels, providing...

Payments and Reviews

Can I see product reviews and ratings on your website?

Dickblick.com provides a variety of resources for customers to make informed purchasing decisions, including product reviews and ratings....

What payment methods do you accept?

Dickblick.com offers a variety of payment methods to accommodate different customer preferences. Generally, customers can use major...

Help me with my Dickblick.com customer service issue

Ask any question you have about Dickblick.com customer service. We will do our best to get you answers right away.
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Dickblick.com issues reported to GetHuman
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