Can I cancel or modify my order?

Asked 2 years ago
Dermstore typically allows customers to modify or cancel their orders, but the options may depend on the status of the order. Generally, if an order has not yet been processed or shipped, customers may have the opportunity to make changes or cancel it. Once an order has entered the shipping process, modifications or cancellations are usually no longer possible. It is important for customers to act quickly if they wish to cancel or modify their orders, as the window for such actions can be brief. To find specific details regarding the cancellation and modification policy, or to check the current status of an order, individuals may find it helpful to look on the Dermstore website. There, customer service options are often available, which can provide further guidance. This way, customers can ensure they have the most accurate and up-to-date information regarding their orders.
Christian Allen is the editor / author responsible for this content.
Answered Jul 13, 2025

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