Can I cancel or modify my Dell Canada order after it has been placed?

Asked 2 years ago
Once an order has been placed with Dell Canada, there are generally specific timeframes and conditions under which modifications or cancellations can occur. Customers may usually request changes or cancellations shortly after placing their order, but it is important to act quickly. If an order is still in the processing phase and has not yet entered production or shipping, customers often have the ability to cancel or modify their order. To proceed with a cancellation or modification, customers typically need to visit the Dell Canada website and navigate to their order status or account information section. From there, it may be possible to request changes directly through the site's tools. However, if the order has already shipped or is in production, it may not be possible to make any adjustments. For the most accurate and updated information regarding order modifications or cancellations, it is advisable to refer to the specific policies outlined on the Dell Canada website. This will provide guidance on current procedures, potential fees, and timeframes applicable to your order.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 11, 2025

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