Updated

Deckers Outdoor Corp Customer FAQ

Top Answers & How-to Guides

What is Deckers Outdoor Corp's Phone Number?

The question we are asked most often is about how to talk to Deckers Outdoor Corp customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any loyalty programs available for frequent shoppers?

Deckers Outdoor Corporation does recognize the value of customer loyalty and has programs in place to reward frequent shoppers. These Moreover, customers might have the opportunity to earn points through purchases, which can be redeemed for future discounts or rewards. It is also quite common for Deckers to provide personalized experiences based on shopping habits and preferences, further enhancing the customer experience. To get the most accurate and up-to-date information regarding loyalty programs, it is advisable to visit the official website of Deckers Outdoor Corporation or the specific brand of interest, as details can change and may vary across different categories and promotions....
Ask any question you have about Deckers Outdoor Corp customer service, get an answer now.

Product Information

What are the different brands owned by Deckers Outdoor Corp?

Deckers Outdoor Corp owns several well-known brands that cater to diverse markets, each with its unique identity and product range....

What is the size guide for Deckers Outdoor Corp's footwear?

Deckers Outdoor Corp provides a comprehensive size guide for its footwear to assist customers in selecting the appropriate fit. The In general, the size guide may include measurements for various foot lengths in inches and centimeters, correlating them with the corresponding sizes in different regions, such as US, UK, and EU sizing. Additionally, customers may find suggestions regarding width fittings, which can vary between narrow, standard, and wide options. For an accurate fit, it is recommended that customers measure their feet and compare their measurements to the size chart provided. Since detail and accuracy are vital for finding the right fit, checking the most current size guide on deckers.com or directly on the product page is advisable. This ensures that customers have the most updated information available when making their selection....

How can I find sizing information for different products?

To find sizing information for various products offered by Deckers Outdoor Corporation, one can start by visiting the official Deckers If you have a particular product in mind, it is also helpful to check the product page, as it often includes sizing recommendations or customer reviews that may provide insight into how the items fit. In addition to the sizing chart, some products may have unique sizing guidelines, so it is important to look for any additional notes provided on the respective product pages. For the most accurate and current information, exploring the website directly is recommended, as it will provide the latest updates on sizes and availability....

What materials are used in Deckers Outdoor products?

Deckers Outdoor Corporation utilizes a variety of materials in their products to enhance performance, durability, and comfort. The In addition, sustainability has become an important focus for Deckers, and they are increasingly exploring eco-friendly materials and practices in their production processes. This includes using recycled materials or sustainable sources, thereby reducing the environmental impact of their products. For the most accurate and detailed information on specific items, visiting the current product pages on the Deckers website can provide insights into the materials used in individual products....

What are the care instructions for Deckers Outdoor footwear?

Care instructions for Deckers Outdoor footwear can vary depending on the specific materials used in each shoe or boot. Generally, it When it comes to waterproof footwear, Deckers Outdoor products often feature water-resistant technology, which is beneficial for various weather conditions. It is essential to ensure that any cleaning agents used are compatible with water-resistant treatments. Additionally, Deckers Outdoor usually suggests avoiding direct heat sources when drying wet footwear, as this can damage the materials. Instead, allowing them to air dry in a cool, shaded area is preferable. For specific care instructions tailored to certain models, individuals may wish to consult the product care section on the Deckers website for the most accurate and detailed guidance....

Sales and Shipping

Can I purchase Deckers Outdoor Corp's products online?

Yes, Deckers Outdoor Corp offers the option to purchase its products online. Customers can visit the official website, deckers.com,...

What is the return policy for Deckers Outdoor Corp's products?

Deckers Outdoor Corp has a return policy that generally allows customers to return products within a specified time frame, typically The company may offer different return options depending on where the product was purchased. Orders made directly from Deckers' official website may have specific return procedures compared to items purchased at retail stores. Customers are encouraged to ensure that returned items are shipped back using a reliable shipping method, as they may be responsible for return shipping costs unless otherwise indicated. For more detailed and specific information about the return process, including any updates or exceptions related to seasonal sales or promotions, visiting the current web page of Deckers would be beneficial. This will provide the most accurate and relevant details regarding their return policy and procedures....

Does Deckers Outdoor Corp ship internationally?

Deckers Outdoor Corp does have international shipping options available for some of its brands. However, the availability of this service...

Are there any discounts or promotions available on Deckers Outdoor Corp's products?

Deckers Outdoor Corp occasionally offers discounts and promotions on their various brands and products. These promotions can vary based To stay informed about any current promotions, interested customers can explore Deckers Outdoor Corp's official website. The website typically features the latest offers and discounts clearly, making it easy for shoppers to find the information they are seeking. Signing up for newsletters or following the company's social media channels may also provide access to exclusive promotions and early notifications about sales. Also, it is advisable for customers to check if any specific brand under Deckers has its own set of promotions, as each brand may engage in its own marketing strategies. Overall, the best way to discover current discounts is through the Deckers Outdoor Corp website....

Can I find Deckers Outdoor products in physical retail stores?

Yes, Deckers Outdoor products can be found in various physical retail stores across multiple locations. The company is known for its...

Company Policies

Do Deckers Outdoor Corp's products come with a warranty?

Deckers Outdoor Corporation generally offers a warranty for their products, which typically covers defects in materials and craftsmanship....

What is Deckers Outdoor Corp's sustainability initiative?

Deckers Outdoor Corporation has made significant strides in incorporating sustainability into its business practices, recognizing the Furthermore, Deckers is committed to reducing greenhouse gas emissions and is actively working toward achieving a carbon-neutral status throughout its operations. This effort entails optimizing manufacturing processes, enhancing energy efficiency in distribution centers, and exploring renewable energy solutions. Additionally, Deckers places a strong emphasis on corporate social responsibility, which includes fair labor practices and ensuring safe working conditions in their production facilities. The company supports various social and environmental initiatives that benefit communities and ecosystems, aligning their business objectives with the greater good of society. Consumers interested in learning more about Deckers Outdoor Corporation's sustainability initiatives can explore the information presented on their official web pages, as they regularly update their practices and progress toward a more sustainable future....

Are there any job opportunities available at Deckers Outdoor Corp?

Deckers Outdoor Corp regularly offers various job opportunities across different departments, including roles in design, marketing,...

Are there any loyalty programs available for frequent shoppers?

Deckers Outdoor Corporation does recognize the value of customer loyalty and has programs in place to reward frequent shoppers. These Moreover, customers might have the opportunity to earn points through purchases, which can be redeemed for future discounts or rewards. It is also quite common for Deckers to provide personalized experiences based on shopping habits and preferences, further enhancing the customer experience. To get the most accurate and up-to-date information regarding loyalty programs, it is advisable to visit the official website of Deckers Outdoor Corporation or the specific brand of interest, as details can change and may vary across different categories and promotions....

Help me with my Deckers Outdoor Corp customer service issue

Ask any question you have about Deckers Outdoor Corp customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated