Craftmade International, Inc. Customer FAQ

Top Answers & How-to Guides

What is Craftmade International, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Craftmade International, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I find installation guides for Craftmade products?

To find installation guides for Craftmade products, it is recommended to visit the official Craftmade website. The website typically...
Ask any question you have about Craftmade International, Inc. customer service, get an answer now.

Ordering and Tracking

How do I find a dealer or retailer near me?

To find a dealer or retailer of Craftmade products near you, the best approach is to visit the official Craftmade website. They typically In addition to using the dealer locator, it may also be beneficial to check with local home improvement stores, lighting showrooms, or specialty decor shops, as they often carry Craftmade products. You may also consider reaching out to friends or family for recommendations of stores they may have used in the past. If you prefer an in-person experience, visiting the shops directly will allow you to see the products and ask questions about installation or features. Overall, utilizing the resources available on the Craftmade website is the most convenient method for finding a retailer that best meets your needs....

How can I track my order?

To track an order with Craftmade International, Inc., customers typically need to visit their website and navigate to the relevant Once on the order tracking page, entering the required information will give customers real-time updates about their delivery status. If there are any discrepancies or delays, customers are encouraged to check back often for the latest information. It is also a good idea for customers to keep their email notifications turned on so they can receive updates directly from Craftmade regarding their order. For further details, customers may find additional resources or information on the current website....

Can I purchase Craftmade products online?

Yes, customers can purchase Craftmade products online through various authorized retailers and e-commerce platforms. Craftmade offers...

Product Information

What is Craftmade International, Inc. known for?

Craftmade International, Inc. is recognized as a leading manufacturer and distributor of a wide range of home products, particularly...

Where are Craftmade products manufactured?

Craftmade products are manufactured in various locations, primarily overseas. The company sources its products from different regions...

Do Craftmade products meet any industry standards or certifications?

Craftmade International, Inc. takes quality and safety seriously and ensures that its products meet various industry standards and...

What types of products does Craftmade International, Inc. offer?

Craftmade International, Inc. offers a diverse range of products primarily focused on home lighting and ceiling fans. Their extensive When it comes to ceiling fans, Craftmade fans are known for their efficiency, style, and functionality. They offer a wide variety of fan sizes, styles, and finishes, catering to both modern and traditional aesthetics. Additionally, Craftmade also features home accessories that complement their lighting and fan products, such as decorative items and fixtures that enhance the overall ambiance of a room. Craftmade’s commitment to quality and innovative design ensures that their products not only provide light and air circulation but also contribute to the home’s overall aesthetic appeal. For specific product details and the latest offerings, it may be helpful to visit the current web page for Craftmade products....

Customer Support

What is the warranty on Craftmade products?

Craftmade International, Inc. offers a variety of warranties on their products, which can vary depending on the specific item and category. For precise information regarding the warranty for a specific Craftmade product, it is advisable to consult the product packaging or any documentation that came with the purchase. Additionally, visiting the official Craftmade website may provide detailed information regarding current warranty policies, including variations based on the product line or category. Be sure to keep any proof of purchase, as this may be necessary when addressing warranty claims. If you need further assistance, checking the current web page for contact information might be useful....

What is Craftmade International, Inc.'s return policy?

Craftmade International, Inc. generally provides a return policy that allows customers to return most items within a specified period Additionally, Craftmade may require customers to provide proof of purchase, such as a receipt or invoice, to process a return or exchange. Customers looking for more detailed information about Craftmade's return policy, including the steps needed to initiate a return or any restocking fees that may apply, are encouraged to look on the current website, where this information is often clearly outlined....

What type of customer support is provided for Craftmade products?

Craftmade International, Inc. provides a range of customer support options to ensure that customers have a positive experience with In addition to online resources, Craftmade may provide customer support through phone or email. Customers can reach out to the support team for more personalized assistance, especially if they need help with specific product issues or questions. It is also worth noting that Craftmade may have authorized retailers or distributors who can provide localized support and service for the products they sell. For the most accurate and up-to-date information regarding customer support options, one may consider visiting the Craftmade website, where current contact details and additional resources are typically available....

How can I get replacement parts for my Craftmade product?

To obtain replacement parts for a Craftmade product, it is advisable to first identify the specific model and type of product you have....

Product Care

Are there customization options available for Craftmade products?

Craftmade International, Inc. offers a range of products that include ceiling fans, light fixtures, and home decor items, and many It is important to consider that specific customization options may vary depending on the product line and model. For instance, some popular styles might offer more extensive options than others. To explore the full range of customization possibilities for a specific Craftmade product, individuals can refer to the product details on the Craftmade website. There, they will find the most current information about the available selections and how to achieve the desired look for their home. If you have further inquiries regarding specific products, you might consider looking on the Craftmade site for additional details....

What are the care and maintenance tips for Craftmade items?

Craftmade products, known for their quality and aesthetic appeal, can benefit from proper care and maintenance to ensure longevity For ceiling fans, routine maintenance includes checking for loose screws and cleaning the blades with a damp cloth. This helps to maintain proper airflow and efficiency. It is advisable to periodically inspect electrical connections and ensure that they are secure. Additionally, seasonal adjustments can enhance performance, such as changing the direction of blades during different times of the year. When it comes to outdoor items, it is wise to follow specific guidelines for weather resistance. Keeping products sheltered from extreme conditions can preserve their appearance and functionality. For detailed maintenance instructions specific to each product, it is beneficial to consult the information available on the current web page....

How can I find installation guides for Craftmade products?

To find installation guides for Craftmade products, it is recommended to visit the official Craftmade website. The website typically...

Promotions and Discounts

Are there any promotions or discounts available for Craftmade products?

Craftmade International, Inc. periodically offers promotions and discounts on their products, which can vary based on the season, special...

Are there any ongoing promotions for Craftmade products?

Craftmade International, Inc. frequently runs promotions and sales on various products, including lighting, fans, and home décor throughout...

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