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Costco Travel Customer FAQ

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What is Costco Travel's Phone Number?

The question we are asked most often is about how to talk to Costco Travel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I know about traveling with pets through Costco Travel?

When considering traveling with pets through Costco Travel, it is important to note that policies regarding pets can vary by the type Travelers should conduct thorough research on pet policies associated with their chosen hotels or accommodations, as some may have restrictions regarding the size, breed, or number of pets allowed. In addition, it is wise to check for any additional fees that may be applied for bringing a pet along, which can differ from one property to another. When booking a rental car service through Costco Travel, customers should also verify whether the rental company permits pets and what their specific guidelines entail. For the most comprehensive and up-to-date information regarding pet travel policies, customers are encouraged to visit the current Costco Travel website where they may find additional resources or contact information if any questions arise....
Ask any question you have about Costco Travel customer service, get an answer now.

Recent Costco Travel Customer Questions

I returned from my Costco/Princess trip on June 20th and have not received my $450 digital credit

If you have not received your digital credit after returning from your Costco/Princess trip, please check the terms and conditions for the expected timeline for receiving the credit. You might also want to confirm that your trip met all the requirements for the credit.
Asked Jun 27, 2024 11:39 PM

What happens if I can’t show up on the check in day?

If you cannot show up on the check-in day, it may result in reservation cancellation depending on the specific terms and conditions of the hotel or service provider. Penalties can also apply for no-shows. Every vendor has unique cancellation and no-show policies, so we highly recommend checking these details before booking. If you anticipate issues with your arrival, contact the provider directly as soon as possible. They might be able to accommodate a late check-in or revisions to your reservation to avoid significant penalties.
Asked Mar 22, 2024 8:34 PM

What happens if I I show up one day late for check in? For example, if my flight gets delayed or cancelled. Will the hotel cancel my whole stay?

The hotel's policy regarding late check-ins may differ depending on the specifics of the hotel. While some hotels may hold your room reservation for you, others might cancel it if you don't check in on the expected date. It's important to directly contact your hotel in cases of late arrival due to a delayed or cancelled flight. As soon as you know about the delay, ensure you notify them to discuss the situation. Please keep in mind that you will generally not receive a refund for the first night you missed, since it was reserved for you, even if you couldn't make it.
Asked Mar 22, 2024 8:28 PM

Help me with my Costco Travel customer service issue

Travel Packages

What types of travel packages does Costco Travel offer?

Costco Travel offers a diverse range of travel packages designed to cater to various preferences and budgets. Members can explore vacation Additionally, Costco Travel specializes in cruise packages, featuring a selection of major cruise lines with attractive amenities and membership benefits. For those who prefer a more guided experience, there are also escorted tours available, allowing travelers to explore with the convenience of an experienced guide. Furthermore, Costco Travel emphasizes value, often including exclusive promotions and discounts that can enhance the overall travel experience. For the most current offerings and deals, it is advisable to check the website, as the travel packages are regularly updated to reflect seasonal changes and new destinations....

What is included in the vacation packages?

Costco Travel vacation packages typically include a variety of components designed to create a seamless travel experience. Most packages In addition to these core offerings, Costco Travel often features exclusive benefits for its members, which may include discounts on activities, excursion packages, or upgraded room options. Specific inclusions can vary depending on the destination, type of travel package, and the time of booking. Travelers are encouraged to review the details for their chosen package on the Costco Travel website to ensure they understand what is included. It is advisable to check for updates as offerings can change, and promotional deals may provide extra value. For the most accurate information, visiting the Costco Travel site directly is recommended....

Are there any restrictions on the destinations I can book through Costco Travel?

Costco Travel offers a variety of vacation packages and travel services to a wide range of destinations. However, there are some restrictions Some destinations may have specific entry requirements, such as visas or vaccinations, which can influence booking possibilities. Furthermore, certain travel packages may have restrictions related to travel dates, minimum stay requirements, or other conditions imposed by suppliers. To find the most up-to-date information about available destinations and any applicable restrictions, customers are encouraged to visit the Costco Travel website. There, individuals can explore different travel options that suit their preferences and view specific terms and conditions associated with each package....

What types of destinations are offered by Costco Travel?

Costco Travel offers a diverse range of destinations to cater to a variety of travelers' preferences. Popular options include tropical...

Can I book group travel through Costco Travel?

Costco Travel does offer options for group travel, catering to various needs, whether travelers are planning a family reunion, wedding, Costco Travel's website provides valuable resources for those interested in organizing group travel, including guides and tips on how to make the most of group travel arrangements. For those who require specific details or have unique circumstances, it is advisable to check the current web page for contact information, where one may find assistance tailored to their group needs....

Booking and Changes

What are the cancellation and refund policies?

Costco Travel has specific cancellation and refund policies that vary based on the type of booking and the travel supplier involved. For vacations booked through Costco Travel, the cancellation policy will be clearly outlined at the time of booking, and it is essential to review these terms closely. Typically, cancellation fees may apply, and these fees can vary depending on the supplier and the timing of the cancellation. In the event of unforeseen circumstances such as illness or emergencies, customers may wish to check for any travel insurance options that could offer protection for cancellations. Costco Travel also suggests looking at their website for the most current terms and specific details related to individual travel products. Customers can find additional support and potentially more information there....

Are there any additional fees or charges for booking through Costco Travel?

When booking through Costco Travel, there may be additional fees or charges that depend on the specific type of travel package or service...

Can I make changes to my existing reservation?

Yes, changes to an existing reservation with Costco Travel are generally possible, but the specifics will depend on the type of reservation...

What is the process for upgrading my travel package?

To upgrade a travel package through Costco Travel, a customer typically needs to visit the Costco Travel website and log into their It is advisable to check any terms and conditions associated with the upgrade, as they may vary based on the specific travel package. Additionally, all changes should be finalized prior to the travel dates to ensure a smooth experience. For any specific inquiries regarding the upgrade process or policy details, customers might find helpful information directly on the current web page, including any contact information if needed....

Can I combine travel packages for additional discounts?

Costco Travel typically offers various travel packages that include options such as vacation packages, hotel stays, cruises, and rental Moreover, combining packages may complicate the booking process and could result in varied terms and conditions that do not align with each other. To receive the best value, Costco Travel often highlights deals and limited-time promotions on their website. It is advisable to carefully review the specific offers available, as well as any member-only discounts that may apply. For the most accurate and detailed information regarding discounts and package combinations, it is beneficial to visit the Costco Travel website. You will find up-to-date offers and any promotional deals that may enhance your travel plans while ensuring that you are receiving the best possible value....

Earnings and Discounts

Can I earn Costco Cash or rewards through Costco Travel bookings?

Costco Travel does not provide the option to earn Costco Cash or rewards points through its bookings. While members can enjoy exclusive...

Can I use my Costco membership for discounts on travel bookings?

Yes, Costco members can utilize their memberships to access exclusive discounts and deals on travel bookings through Costco Travel....

How do I redeem coupons or promotions on Costco Travel?

To redeem coupons or promotions on Costco Travel, members should first ensure they are logged into their Costco account while browsing...

Are there any exclusive experiences available for Costco members?

Costco Travel does offer exclusive experiences and benefits for its members. Members often have access to premium travel packages and Additionally, members may find special rates on vacation packages, cruises, and car rentals, which can lead to significant savings. Costco Travel also provides members with access to exclusive promotions and discounts, allowing them to create memorable travel experiences at a competitive price. For the most current offerings, it is best to visit the Costco Travel website directly, as they regularly update their available packages and exclusive deals for members. By checking the website, members can also learn more about the specific experiences available and how to take advantage of them....

Safety and Insurance

Does Costco Travel offer travel insurance?

Yes, Costco Travel does offer travel insurance as part of their services. The travel insurance options are designed to provide customers...

What safety and health protocols are in place for tours?

Costco Travel takes the safety and health of its customers seriously, especially when it comes to tours and travel experiences. While Many tour operators associated with Costco Travel adhere to guidelines provided by health authorities, such as the Centers for Disease Control and Prevention and local health organizations. These guidelines often include enhanced sanitation procedures, such as frequent cleaning of vehicles and equipment, availability of hand sanitizers, and ensuring that high-touch areas are disinfected regularly. Additionally, some operators may implement capacity limits on tours to allow for social distancing, ensure that guests are wearing masks in crowded settings, and provide training for staff on hygiene practices and health protocols. It is advisable for travelers to check the specific protocols that apply to their chosen tour, which can typically be found on the relevant page of the Costco Travel website. Keeping informed will help ensure that individuals feel secure and comfortable during their travel experiences....

What should I know about traveling with pets through Costco Travel?

When considering traveling with pets through Costco Travel, it is important to note that policies regarding pets can vary by the type Travelers should conduct thorough research on pet policies associated with their chosen hotels or accommodations, as some may have restrictions regarding the size, breed, or number of pets allowed. In addition, it is wise to check for any additional fees that may be applied for bringing a pet along, which can differ from one property to another. When booking a rental car service through Costco Travel, customers should also verify whether the rental company permits pets and what their specific guidelines entail. For the most comprehensive and up-to-date information regarding pet travel policies, customers are encouraged to visit the current Costco Travel website where they may find additional resources or contact information if any questions arise....
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Costco Travel issues reported to GetHuman
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