What should I do if my baggage is lost or delayed?

If a traveler finds themselves in a situation where their baggage is lost or delayed while traveling with Continental Airlines, there are several steps they can take to address the issue. First and foremost, it is important to report the lost or delayed baggage to a representative of Continental Airlines as soon as possible. This can usually be done at the airport, ideally at the baggage claim area or at the airline's customer service desk. Travelers should provide as much information as possible, including their flight number, baggage claim ticket, and a description of the missing luggage. Once the report is filed, the airline will typically provide a reference number for tracking the baggage claim status. It is beneficial for travelers to keep this number handy, as it will be necessary for following up on the status of their baggage. Continental Airlines may also ask for a detailed description of the baggage and its contents, so having that information prepared can expedite the process. In many cases, airlines like Continental Airlines will offer a compensation policy for delayed baggage, which may include reimbursement for essential items such as clothing and toiletries while waiting for the luggage to be returned. It is wise for travelers to inquire about these policies and any specific amounts or limits that may apply. Travelers should also be aware that airlines usually have a timeframe during which baggage is considered "lost." If the baggage is not found within that time, it may be classified as lost, and additional claims procedures may need to be initiated. For detailed procedures and specific policies regarding lost or delayed baggage, it is a good idea to check the current web page for Continental Airlines, which provides updated information and contact details. This ensures that travelers have the most accurate guidance available.