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Conn's Customer FAQ

Top Answers & How-to Guides

What is Conn's's Phone Number?

The question we are asked most often is about how to talk to Conn's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I access Conn's promotions and discounts?

To access Conn's promotions and discounts, customers can explore their current offers directly on the Conn's website. The website typically...
Ask any question you have about Conn's customer service, get an answer now.

Product Information

What products does Conn's offer?

Conn's offers a wide variety of products to meet the needs of many customers. Their primary focus areas include appliances, furniture, In the appliance section, Conn's features major household items such as refrigerators, washing machines, dryers, and dishwashers from reputable brands. These products are designed to deliver efficiency and durability. For furniture, customers can explore options for living rooms, bedrooms, and dining areas. Conn's offers sofas, chairs, tables, and mattresses, ensuring that there are choices available for various styles and budgets. Electronics at Conn's include televisions, sound systems, and computers, providing the latest technology for entertainment and productivity. The store regularly updates its offerings to reflect current trends and advancements in technology. Additionally, Conn's provides home goods ranging from home décor to kitchen essentials. For anyone interested, detailed information and the vast array of products can be found on Conn's current webpage, where visiting customers can browse the inventory to find exactly what they need for their homes....

Are there any warranties on Conn's products?

Conn's typically offers warranties on many of their products, which can vary depending on the type of item purchased. For instance, Customers are encouraged to review the warranty details at the time of purchase, as they can usually find specific information on the product page or within the store's warranty policy documentation. It is also beneficial to keep the receipt and any warranty paperwork in a safe place, as they may be required if service is needed. For the most accurate and up-to-date information, it is advisable to check the current Conn's website or the product manual that accompanies the purchase....

What options are available for product installation?

Conn's offers a range of product installation options to ensure that customers can enjoy their new purchases without any hassle. The In addition, Conn's may provide options for electrical or plumbing installations where necessary, particularly for kitchen or laundry appliances. It is important to note that there may be some fees associated with these installation services, which can depend on factors such as the complexity of the installation and the distance of the delivery. Customers interested in these installation options should look at the website for the specific details related to their product selection, as well as for any available promotions or changes in services. Always review the product information to understand what installation choices are offered....

What qualifies for Conn's price matching policy?

Conn's price matching policy is designed to ensure that customers receive the best possible prices on the items they wish to purchase. Additionally, Conn's may require proof of the competitor's price, such as a current advertisement, flyer, or a screenshot for online retailers. This policy is subject to exclusions and specific terms that may vary, so it is advisable for customers to review the official Conn's website for the most accurate and up-to-date information regarding the price matching process and any conditions that may apply. This will ensure a smooth experience when seeking a price match at Conn’s....

Financing and Payments

How can I apply for financing through Conn's?

To apply for financing through Conn's, you can start by visiting their official website, where they provide detailed information on When you are on the website, look for the financing section or banner that highlights financing options. You may be prompted to fill out an application form, which typically requires personal information such as your name, address, income, and social security number. This form helps Conn's evaluate your creditworthiness and determine your eligibility for financing. After submitting your application, you will generally receive a decision fairly quickly. If approved, you can proceed to utilize the financing for your purchases within Conn's stores or online. It is important to review the terms and conditions of the financing plan carefully to understand the interest rates, payment schedule, and any associated fees. For the most accurate and up-to-date details, it is best to refer to the current Conn's website, where you can find complete information about their financing options....

How does Conn's support financing for appliances?

Conn's offers various financing options to make purchasing appliances more accessible for customers. They provide financing plans that In addition to in-house financing, Conn's may also partner with third-party financing companies. These partnerships allow customers to explore additional financing options, including installment plans with fixed monthly payments or flexible terms. Customers have the ability to choose a financing plan that aligns with their financial situation. It is essential for potential buyers to explore the promotions and options available at Conn's, as details can vary based on location and special promotions. For the most current information on financing options, customers can refer to the Conn's website, where they will find comprehensive details and guidelines related to financing their appliance purchases....

Delivery and Returns

What is Conn's return policy?

Conn's return policy typically allows customers to return items within a specified timeframe, which is generally thirty days from the...

How does Conn's delivery process work?

Conn's delivery process is designed to provide customers with a seamless experience when purchasing products. After a customer has Once the order is placed, Conn's team will prepare the items for delivery. This preparation involves ensuring that the products are in excellent condition and properly packaged. On the scheduled delivery day, a team of trained delivery personnel will arrive at the customer's address with the purchased items. They are responsible for safely transporting the products to the designated location within the customer's home. In many cases, Conn's delivery service includes the option for assembly or installation, particularly for larger items like furniture or appliances. This can help customers set up their new purchases without additional hassle. It is important for customers to check the specific delivery policies and any associated fees that may apply to their order. For the most accurate and comprehensive information, it is advisable to visit the relevant section of the Conn's website. There, customers can find detailed descriptions of the delivery process, including potential charges and options available to them....

What should I do if my product is damaged upon delivery?

If a product is damaged upon delivery, it is important to take certain steps to ensure proper resolution. First, the customer should Next, the customer should refer to the information available on the Conn's website regarding their return and exchange policy. There may be specific instructions for handling damaged items, including return procedures or replacement options. It is usually suggested to reach out to Conn's customer service for further assistance. The website may provide current contact details and additional guidance on how to proceed in such situations. Keeping all communication records and transaction details can also facilitate a smoother resolution process. Overall, acting swiftly and following the correct procedures can help resolve issues related to damaged products effectively....

Can I return or exchange a product I purchased online?

When it comes to returning or exchanging a product purchased online from Conn's, there are specific policies in place that customers Additionally, certain categories of items may have different return policies. For example, furniture, electronics, and appliances may have specific guidelines that apply to them. It is also important to note that opened or used items may be subject to restocking fees. For the most accurate and detailed information regarding returns and exchanges, it is advisable to refer to the returns policy on the Conn's website. This could provide you with the latest updates on procedures and any potential exceptions or specific requirements you might need to fulfill for your particular situation....

Store Information

Does Conn's have a loyalty program?

Conn's does offer a loyalty program designed to reward customers for their purchases and engagement. This program typically allows...

What are Conn's hours of operation?

Conn's hours of operation can vary by location, as each store may have its own schedule. Generally, many Conn's stores are open from...

How can I access Conn's promotions and discounts?

To access Conn's promotions and discounts, customers can explore their current offers directly on the Conn's website. The website typically...

Order Tracking and Shopping

How can I track my order from Conn's?

To track an order from Conn's, customers can typically utilize the online order tracking feature available on Conn's official website. It is also beneficial to check the email confirmation received at the time of purchase, as it often contains tracking information and links that can direct customers to their order status. For any additional inquiries or assistance, it may be helpful to refer to Conn's customer service page for more information regarding tracking orders or any other related queries. Customers are encouraged to explore the Conn's website for the latest updates and available resources....

Can I shop online at Conn's?

Yes, customers can shop online at Conn's. The website offers a wide selection of products, including appliances, furniture, electronics, When shopping online, customers have the option to choose delivery or in-store pickup, depending on the product and their location. Additionally, Conn's often presents special promotions and financing options on their website, allowing customers to find great deals. For the most accurate and current information regarding online shopping, it is best to visit their official website at conns.com, where you can also find contact information if needed....

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