What should I do if I get a bill that's higher than usual?

Asked 5 months ago
If you receive a bill from Con Edison that is higher than what you typically expect, there are several steps you can take to better understand the situation and address any potential concerns. First, it is advisable to review your recent energy usage in detail. Check if there have been any changes in your household, such as new appliances, increased occupancy, or lifestyle changes that could contribute to higher consumption. Additionally, keep an eye out for any seasonal factors. For instance, extreme weather conditions can lead to increased heating or cooling demands, which, in turn, may elevate your energy usage. Another important step is to examine the bill itself for any discrepancies. Ensure that all charges are correctly listed and that there are no billing errors. Should the higher bill still be unclear, it would be beneficial to utilize the resources provided on Con Edison’s website. They often have tools and guides that can help customers analyze their usage patterns and offer tips on reducing costs. Finally, the website contains contact information if one would like to speak with someone from Con Edison directly about the situation for further clarification. Taking these steps can provide clarity and assist in managing energy costs effectively.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 3, 2025

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