How do I report a power outage?

Asked 2 years ago
To report a power outage, customers can typically follow the procedures outlined by Con Edison. Firstly, it is important to identify whether you are in a residential or commercial area experiencing the issue. It is advisable to have your account number and the specific address handy, as this information may help expedite the reporting process. Customers can report outages through the official Con Edison website, where they usually provide a dedicated section for outages and emergencies. Many find it helpful to check the interactive outage map that Con Edison offers, which displays current outages and estimated restoration times in real time. This map may also assist you in determining if the outage you are experiencing is part of a larger issue. In addition, Con Edison may have a customer service phone number available for those who prefer to report the outage by speaking directly with a representative. For the most accurate and current information regarding the outage reporting process, it is wise to visit the official Con Edison website. There you can find the appropriate resources and contact information as needed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 3, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Con Edison?

If you need to call Con Edison customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Con Edison

Con Edison

Find a list of many popular Con Edison questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Con EdisonCon Edison Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!