What assistance does Commonwealth Bank offer if I'm having financial difficulties?

Asked 5 months ago
Commonwealth Bank recognizes that financial difficulties can impact individuals and families, and they provide a range of assistance options to help customers navigate these challenges. While specific offerings may vary, the bank generally aims to support customers through various programs and solutions. One of the primary forms of assistance is the provision of financial hardship support. Customers experiencing financial difficulties can reach out for assistance tailored to their individual circumstances. This may include options such as loan restructuring or deferral of payments to give customers temporary relief from their financial obligations. Commonwealth Bank also offers budgeting tools and resources through their online platforms, which can help customers better manage their finances and gain a clearer understanding of their economic situation. Additionally, Commonwealth Bank may provide educational resources regarding financial management and planning. By increasing financial literacy, customers may find strategies to prevent future financial difficulties. If customers require immediate assistance, they are encouraged to utilize the available online resources. Information about financial hardship support programs, eligibility criteria, and how to apply for assistance can often be found on the Commonwealth Bank website. It is always advisable for customers to review the current web page for the most up-to-date information regarding available services and support options tailored to their needs.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 3, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Commonwealth Bank?

If you need to talk to Commonwealth Bank customer service, now that you have the answers that you needed, click the button below.
Contact Commonwealth Bank

Commonwealth Bank

Find a list of many popular Commonwealth Bank questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Commonwealth Bank Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!