How Do I Change the Country on My Coinbase Account?
In a nutshell: Coinbase requires users to verify their identity and address before accessing its services, which vary by country. If you move or change your address, you must update your account by signing in, accessing your profile, and editing your details—though additional proof of address
Introduction
Are you an active Coinbase user? The platform is quite strict when it comes to verification. You can't use the services available unless you submit proof of identity and address. Services are also not available in all countries. For example, the Coinbase card is available in most US states, but not in other countries. If you change your country or residential address, the available services can also change. Are you planning to move to another country temporarily or permanently? Continue reading — we can help you edit your country on Coinbase.
Sign in to Your Account
You can change the country registered to your Coinbase account by modifying your residential address. To do this, you must first sign in to your account. Log in with your email address and click Continue. You can also log in with a passkey or via Google or Apple.
Go to Your Profile Page
You can click on your profile picture or tap the Profile tab.
Click Edit
You can see "Edit" beside the residential address. Click on it to update your details. Don't forget to save the changes.
Since you're moving or have already moved to another country, Coinbase may request additional proof of address again. Services may also change, depending on the country.
If you're in another country and moving to the US, Mexico, or Canada permanently, submit one of these documents as proof:National Identity CardPermanent Residence CardCitizenship Certificate Other documents confirming your address. Note that this must be issued within the last 12 monthsPlease note that your account will only be updated when Coinbase approves your proof of address.
If you're not based in the US, please refer to this page for proof of residency documents.
In some cases, your Coinbase account may also be restricted after changing the address. The platform may have detected a malicious activity after the address change. Don't worry, as this is usually a temporary issue. You can wait for the restriction to be automatically removed, or proceed to the next steps to recover your account.
Review the Recommendations
You can see the recommendations from Coinbase right after signing in. Check them and make the necessary updates to lift the restriction. Resolution can take up to 10 business days to process.
Sign Back in to Your Coinbase Account
Conclusion
Whether the address change is temporary, you must still update your Coinbase account. Otherwise, you may not be able to utilize all of the services available. Problems can also arise when you attempt to use the service, and the platform detects you're in another country. Update your account to avoid restrictions and other issues. Just follow the steps above to update your address and country in Coinbase. If you're experiencing issues with account verification, please don't hesitate to get in touch with Customer Support.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Coinbase Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Coinbase in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change the Country on My Coinbase Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.