Updated

ClubCarlson Customer FAQ

Top Answers & How-to Guides

What is ClubCarlson's Phone Number?

The question we are asked most often is about how to talk to ClubCarlson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I combine points earned from different accounts?

Generally, points earned from different ClubCarlson accounts cannot be combined. Each account operates independently, and the loyalty It is worth noting that members are encouraged to manage their accounts wisely. For individuals who find themselves with multiple accounts, it may be helpful to review the terms and conditions provided on the ClubCarlson website regarding account management and merging options, if available. In some cases, members may be able to transfer points between accounts if certain criteria are met, but this is not a standard practice. For the latest information and specific guidelines, it is advisable to look on the current web page that pertains to ClubCarlson. There, members can find not only the most accurate details but also potential updates about any changes in policies related to account management and point usage....

How can I check my rewards points balance?

To check your rewards points balance with ClubCarlson, there are a couple of straightforward methods. The most efficient way is to Alternatively, if you prefer to use a mobile device, you can download the Radisson Rewards app, which provides access to your account information, including your points balance, on the go. The app offers a user-friendly interface for managing your rewards and booking stay options. If you encounter any difficulty accessing your balance, it may be helpful to explore the website's support section for additional guidance, including relevant contact information if needed....
Ask any question you have about ClubCarlson customer service, get an answer now.

Rewards Program

How do I earn points with Club Carlson?

Earning points with Club Carlson, also known as Radisson Rewards now, can be achieved in several effective ways. To start, members Additionally, members can earn points when spending money on eligible purchases at participating hotels, which may include dining and other services offered on-site. Furthermore, Club Carlson frequently provides promotional opportunities that allow members to earn extra points through various promotions and limited-time offers. Another effective way to earn points is through partnerships with airlines, car rental services, and other travel-related businesses that allow for point conversion or accrual when making purchases. For the latest details on earning opportunities and to stay informed about ongoing promotions, it is advisable to check the current web page that provides information on the loyalty program....

What is the Club Carlson rewards program?

The Club Carlson rewards program, which is now known as Radisson Rewards, is a loyalty program designed to offer its members various Members of the program can earn points for their qualifying stays, which can be redeemed for free nights, room upgrades, and other exclusive rewards. The points accumulate with each stay, and the amount earned is based on the eligible charges incurred at the hotels. In addition to earning points for stays, members can also earn points through various partnerships, such as airlines and car rental services. Radisson Rewards offers several tiers of membership, which include Club, Silver, Gold, and Platinum levels. Each tier provides increasing benefits, such as bonus points on stays, complimentary breakfast, late checkout, and access to exclusive member rates. The program is designed to enhance the overall travel experience by providing members with more personalized services and rewards as they progress through the tiers. For those who frequent Radisson properties, engaging with the Radisson Rewards program can offer significant advantages and incentives. To learn more about the current offerings, benefits, and tier statuses, it may be helpful to visit the Radisson Rewards webpage for the most up-to-date information....

Can I use my points for free nights?

Yes, ClubCarlson members can use their points to redeem free nights at participating hotels within the Radisson Hotel Group. The amount...

Are there any blackout dates for rewards bookings?

Club Carlson, which is now part of Radisson Rewards, typically has certain blackout dates that may apply to rewards bookings. These To find out specific blackout dates for a particular hotel or stay, it is advisable for members to check the Radisson Rewards website or the booking portal. The website often provides the most current information regarding availability, point redemption options, and any potential blackout periods that may be in effect. Additionally, members can view the terms and conditions associated with rewards bookings, as this can offer further insights into restrictions that may apply. Familiarizing oneself with these details will ultimately enhance the experience when planning a stay using rewards points....

What benefits do I receive as a Club Carlson member?

As a member of Club Carlson, now known as Radisson Rewards, members can enjoy a variety of benefits that can enhance their travel experiences. In addition to points, Radisson Rewards members receive a higher tier of service. Members are often eligible for early check-in or late check-out benefits, subject to availability, which allows for greater flexibility during their travels. Furthermore, members at higher tiers, like Gold or Platinum, may have access to additional benefits such as complimentary room upgrades or bonus points on eligible stays. Another noteworthy aspect of the program is the ability to use points for a range of rewards beyond hotel stays, such as car rentals or experiences, making the program versatile for various travel needs. Members are encouraged to check the current web page to stay informed about any new perks or promotional offers. This ensures they are maximizing their membership benefits as they travel with Radisson....

How do I redeem my points?

To redeem points with ClubCarlson, which may also be referred to as Radisson Rewards, members have several flexible options. Firstly, Additionally, points can be redeemed for various rewards, including gift cards, merchandise, and services through ClubCarlson's reward catalog. Each of these options will display the required number of points for redemption. It is important for members to be aware of the terms and conditions that may apply to point redemption, particularly regarding availability and any blackout dates that might be in effect. Keep in mind that sometimes a combination of points and cash may be used for bookings as well, offering further flexibility. For up-to-date details regarding redeeming points, members may consider checking the current web page for more information....

Membership Information

What hotels participate in the Club Carlson program?

The Club Carlson program, which has since transitioned to the Radisson Rewards program, encompasses a wide variety of hotels within Radisson Blu hotels are typically upscale, offering contemporary accommodations and an array of amenities such as meeting facilities and dining options. Radisson hotels provide a full-service experience with comfortable rooms and services aimed at both business and leisure travelers. Park Inn by Radisson tends to focus on providing a more budget-friendly but still quality stay, appealing to both families and business travelers seeking value. Finally, Country Inn & Suites by Radisson is known for its cozy atmosphere, particularly appealing to families and those looking for extended stays. Overall, members of the Radisson Rewards program can earn and redeem points at these various properties, greatly enhancing the travel experience. For the most current and detailed list of participating hotels, it is advisable to visit the official Radisson Rewards website, where users can search by destination to find specific hotel options and availability. This ensures that travelers can easily identify suitable lodging options that offer the benefits associated with the loyalty program....

Can I combine points earned from different accounts?

Generally, points earned from different ClubCarlson accounts cannot be combined. Each account operates independently, and the loyalty It is worth noting that members are encouraged to manage their accounts wisely. For individuals who find themselves with multiple accounts, it may be helpful to review the terms and conditions provided on the ClubCarlson website regarding account management and merging options, if available. In some cases, members may be able to transfer points between accounts if certain criteria are met, but this is not a standard practice. For the latest information and specific guidelines, it is advisable to look on the current web page that pertains to ClubCarlson. There, members can find not only the most accurate details but also potential updates about any changes in policies related to account management and point usage....

Do I need to sign up for Club Carlson to earn points?

Yes, individuals must sign up for Club Carlson, now known as Radisson Rewards, to earn points while staying at participating properties....

Are there any special offers for new members of Club Carlson?

Club Carlson often provides special promotions and offers designed to attract new members to their rewards program. While these offers It is important for potential new members to frequently check the official Club Carlson website for the most current offers, as promotions can change regularly and may be specific to certain regions or time frames. Additionally, the website provides detailed information about eligibility criteria and how to take advantage of these offers. By staying informed through the official web page, individuals can ensure that they do not miss out on any enticing welcome incentives available to new members. Therefore, visiting the Club Carlson website is highly recommended to explore current promotions and starting benefits....

Account Management

How can I check my rewards points balance?

To check your rewards points balance with ClubCarlson, there are a couple of straightforward methods. The most efficient way is to Alternatively, if you prefer to use a mobile device, you can download the Radisson Rewards app, which provides access to your account information, including your points balance, on the go. The app offers a user-friendly interface for managing your rewards and booking stay options. If you encounter any difficulty accessing your balance, it may be helpful to explore the website's support section for additional guidance, including relevant contact information if needed....

What should I do if I forget my login information for Club Carlson?

If an individual forgets their login information for Club Carlson, they can usually utilize the password recovery feature provided It is important to check the email inbox associated with the Club Carlson account, as the reset email may arrive there. In some cases, individuals may also need to verify their identity through security questions or other means before regaining access to their account. If there are any issues during this process, the individual can consult the current website for additional support or guidelines that may be available to assist with logging in. This approach helps ensure a smooth recovery of their account access....

How does Club Carlson handle account disputes?

Club Carlson takes account disputes seriously and aims to resolve issues in a fair and efficient manner. When a member encounters a Typically, Club Carlson encourages members to review their account activity online to ensure all information is accurate. If a member believes there is an error or a discrepancy in their account, they are advised to reach out through the appropriate channels. Members often find assistance through the customer service options available on the Club Carlson website. It is essential to provide clear details about the dispute, including specific dates, transactions, and any supporting evidence, as these details can expedite the resolution process. Club Carlson values its members and strives to maintain transparency throughout the dispute resolution process. Members should be aware that resolution times may vary depending on the complexity of the issue. For specific guidance on how to address a dispute, members may find it helpful to visit the current Club Carlson web page, where contact information and additional resources are available to assist with inquiries....

Can my points expire?

Yes, points in the ClubCarlson Rewards program can indeed expire. Points typically expire if there is no account activity for a certain...

Is there a mobile app for managing my Club Carlson account?

Yes, there is a mobile app available for managing a Club Carlson account, which has been integrated into the new Radisson Rewards app....

Help me with my ClubCarlson customer service issue

Ask any question you have about ClubCarlson customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated