How do I update my personal information?
Updating personal information with Claro typically involves a few straightforward steps. Customers can usually do this through the Claro website, mobile application, or by visiting a physical store. First, it is advisable to log into the Claro account online or via the mobile app. Once logged in, customers generally look for an option like "Profile" or "Account Settings." In this section, they should find the capability to update personal details such as name, address, and contact information.
If a customer prefers to visit a physical store, they can bring along valid identification and any relevant documentation that may be required to validate their identity during the update process. It is important to ensure that the information provided is accurate to avoid any issues with service or communication. As for any specific requirements or procedures that may have recently changed, it is recommended to check the Claro website for the most current information.

Answered Jun 20, 2025
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