Can I transfer my current phone number to Claro?
Transferring a current phone number to Claro is generally possible, and this process is known as number portability. Claro typically allows customers to bring their existing phone numbers when switching from another service provider. The process usually involves several key steps.
Firstly, it is important to ensure that the current phone number is active and that there are no outstanding payments or obligations with the existing carrier. This is crucial because any issues on the current account may hinder the transfer process.
Once the number is confirmed to be eligible for portability, the new Claro account can be opened, either online or at a retail location. During this phase, customers will need to provide some personal information, such as identification and the existing phone number they wish to port.
After initiating the request for number portability, Claro will communicate with the current provider to complete the transfer. This process may take a few hours to a couple of business days, depending on various factors.
It is advisable for customers to check the latest information on Claro's official web page regarding their specific requirements and policies, as these can vary by region or individual circumstances.

Answered Jun 20, 2025
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