What is the process for upgrading my equipment?

To upgrade equipment with Cincinnati Bell, customers typically follow a straightforward process designed to ensure a smooth transition. First, it is advisable to visit the Cincinnati Bell website or the specific page for your service type, such as internet or wireless. This can provide you with the latest information on available equipment upgrades, including devices that are currently in stock and any promotional offers that may be applicable. Customers may also review the technical specifications and compatibility of new equipment to ensure it will meet their needs effectively. If you decide to proceed with the upgrade, you will likely find options to purchase or lease the new equipment directly from the website. After placing the order, the new equipment will generally be shipped to your address, or you may have the option to pick it up at a nearby Cincinnati Bell store. If you encounter any complexities during this process, the Cincinnati Bell website offers comprehensive resources that can assist you, and it may also provide contact information for further inquiries.