What is Cincinnati Bell's equipment return policy?

Asked 2 years ago
Cincinnati Bell's equipment return policy outlines the procedures customers should follow when returning rented or leased equipment, such as modems, routers, or other telecommunications devices. Typically, customers are expected to return the equipment within a specified time frame, which is usually outlined in the customer agreement or on the Cincinnati Bell website. The return process generally involves ensuring that the equipment is in good working condition and packaging it securely to prevent damage during transit. Customers may also be required to include any accessories that came with the equipment, such as power cords or installation manuals. It is important for customers to keep any return receipts or tracking information when they send back the equipment, as this serves as proof of the return. Failing to return the equipment within the stipulated time frame may result in the customer being charged a non-return fee, so it is advisable to familiarize oneself with the details of the return policy. For the most accurate and up-to-date information, it is recommended to visit the Cincinnati Bell website directly, where customers can find details regarding the equipment return process and any related terms.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 3, 2025

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