What is Chewy's return policy?

Chewy has a very customer-friendly return policy designed to ensure satisfaction with every purchase. If a customer is not completely satisfied with a product, they can initiate a return within thirty days from the date of delivery. This policy applies to most items purchased through Chewy, allowing customers to return products for various reasons, including damage during shipping or simply not meeting expectations. For items that are damaged or defective, Chewy usually provides a full refund or exchange, making it easy for customers to rectify any issues. Items must be returned in their original packaging, and any included accessories should also be included in the return. It is important to note that while most products are eligible for return, there may be specific items that are subject to different policies, such as personalized or custom order items, which are typically non-returnable. Customers can head to the Chewy website to process returns easily. It is also important for customers to check the current policies provided on the website, as Chewy may update policies or procedures. They often provide detailed information regarding the return process, including how to print return labels, where to send returns, and any other necessary information. Overall, Chewy's return policy reflects their commitment to customer service, ensuring a hassle-free experience for pet owners.