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Caviar Customer FAQ

Top Answers & How-to Guides

How do I Contact Caviar Customer Service?

The question we are asked most often is about how to talk to Caviar customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Sign Up for Caviar?

Caviar is a delivery service that allows you to order food from local restaurants and take always. To sign up, you can create an account...

How Do I Call Caviar?

Caviar is a delivery service that allows you to order food from local restaurants and take always. If there are any problems with your...
Ask any question you have about Caviar customer service, get an answer now.

Gift Card Questions

How Do I Check the Balance on My Caviar Gift Card?

If you need to check the balance or remaining funds on your Caviar gift card, you can do so either by visiting Caviar's website or...

How Do I Request a Refund to a Gift Card from Caviar?

If you placed an order with Caviar using your Caviar gift card, you can request a refund to the card for food that was missing or incorrect....

How Do I Buy a Gift Card from Caviar?

Caviar gift cards never expire, and you won't need to pay additional fees when buying or redeeming gift cards. To purchase a gift card,...

How Do I Send Someone a Caviar Gift Card?

On the Caviar website, select the Gift Cards option in the main menu. Choose a gift card denomination and fill out the recipient's...

How Do I Use My Caviar Gift Card for My Purchase?

You can pay for Caviar's food delivery service with your Caviar gift card. Either sign up for a new account or log into your account....

What Do I Do If My Caviar Gift Card Balance Won't Load?

If you redeemed a Caviar gift card and tried to check your account credit balance only to find it wouldn't load or display properly,...

Delivery Issues

How Do I Order Delivery from Caviar?

People who want to use Caviar for delivery can easily sign up and place an order with in the same transaction. If you download the...

What Do I Do If My Caviar Delivery Is Missing?

Caviar customers who have an issue with a missing delivery can call Caviar directly, visit the website, or use the app to get help....

How Do I Get a Refund for My Caviar Delivery?

Given that Caviar often works with highly-rated restaurants offering services at a higher rate than other foodservice providers such...

What Do I Do If My Caviar Delivery Is Late?

Caviar customers have options they can use to get help with a late delivery. You can reach out by calling Caviar directly, or you can...

How Do I Check the Status If My Delivery from Caviar?

Caviar is a very popular food delivery service which allows people to have food delivered from restaurants to their home. You'll be...

Can I Get a Refund If Caviar Takes Too Long?

Receiving ordered products late can be frustrating and may make you want a refund. If you order a product through Caviar and receive...

Account Management

How Do I Sign Up for Caviar?

Caviar is a delivery service that allows you to order food from local restaurants and take always. To sign up, you can create an account...

How Do I Call Caviar?

Caviar is a delivery service that allows you to order food from local restaurants and take always. If there are any problems with your...

How Do I Recover My Caviar Email and Password?

Caviar is a unique service whose popularity has stemmed mainly from linking highly-rated restaurants with customers by providing quality...

Service Information

Does Caviar Deliver to Hospitals?

Caviar can deliver food to you even if you are in a hospital. However, a nurse will check the packaging, expiry dates, sealing, and...

Are there any service fees for using Caviar?

Caviar typically applies service fees to orders, which can vary based on several factors such as the delivery location and the specific...

How does the tipping work when ordering through Caviar?

When placing an order through Caviar, tipping is an important aspect of the overall service experience. Caviar usually provides customers Customers often have the option to adjust the suggested tip percentage, which can vary, providing flexibility depending on personal preferences and the service provided. It is common for customers to tip based on factors such as the accuracy of the order, delivery time, and overall satisfaction. In addition to the option to tip within the app, customers can choose to tip in cash directly to the delivery person if they prefer. Caviar emphasizes the importance of tipping as a way to show appreciation for the work of delivery personnel. For more detailed information on tipping practices and policies, it is advisable to check the current Caviar website....

Can I schedule a delivery time with Caviar?

Caviar does offer the option to schedule deliveries in advance, which can be quite convenient if you have a specific time in mind for...

What restaurants can I order from on Caviar?

Caviar offers a diverse selection of restaurants that varies by location, featuring a range of culinary options to suit different tastes To explore the specific restaurants available in your area, users can access Caviar's website or app, where they can browse by category, cuisine type, or favorite dishes. Each restaurant typically provides detailed menus and options, making it easy for customers to make informed choices. It is worth noting that the restaurant offerings may change periodically, so checking back regularly can yield exciting new options. For the latest information and to view the current selection of restaurants, please visit the Caviar website or app....

Help me with my Caviar customer service issue

Ask any question you have about Caviar customer service. We will do our best to get you answers right away.
We look to the Caviar issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Caviar issues reported to GetHuman
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