What is the return policy?

Catherines has a customer-friendly return policy designed to provide convenience and satisfaction to its shoppers. Items purchased from Catherines can typically be returned within a specific time frame, which is generally 60 days from the date of purchase. This return period allows customers ample time to try on clothing and decide if it meets their expectations. To be eligible for a return, items should be in their original condition, which means they should be unworn, unwashed, and with the original tags attached. It is important for customers to note that certain items, such as intimate apparel or swimwear, might have specific restrictions regarding returns. Therefore, it is advisable to review the item description or look for any disclaimers associated with the purchase. Customers can initiate a return by visiting a Catherines store location, or they can mail the items back to the company using a prepaid return label, if available. It is beneficial to keep the original receipts or order confirmations handy, as these documents may be required for processing the return. The refund will usually be processed back to the original payment method. If the purchase was made with a gift card, the refund will typically be applied to a new gift card. For the most accurate and up-to-date information on Catherines return policy, customers are encouraged to check the official website, where they can find detailed guidance and any current terms and conditions.