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Canvaspeople.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Canvaspeople.com Customer Service?

The question we are asked most often is about how to talk to Canvaspeople.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I submit multiple photos for a single canvas print?

Canvaspeople.com typically allows customers to create canvas prints from a single image at a time. If you are looking to incorporate...
Ask any question you have about Canvaspeople.com customer service, get an answer now.

Order Tracking

How do I track the status of my order?

To track the status of an order with Canvaspeople.com, customers typically need to follow a few simple steps. First, it is advisable Customers will generally need to enter their order number and possibly their email address to access the tracking information. This allows them to see the current status of their order, including whether it is in production, has shipped, or is being delivered. In addition to online tracking, customers may also receive email updates regarding their order status. These emails often provide valuable information about shipping and estimated delivery times, so keeping an eye on the inbox is also recommended. For more specifics, such as shipping carriers or detailed tracking steps, it is beneficial to check the most current web page of Canvaspeople.com, as they may have the latest updates or tools to assist in tracking orders....

How long does it take to receive my canvas after placing an order?

The timeframe for receiving a canvas after placing an order with Canvaspeople.com can vary based on several factors, including the To get the most accurate estimate for the total time, it is advisable for customers to refer to the shipping information provided on the website. This section typically outlines the standard processing times as well as estimated delivery dates based on different shipping options. For any specific questions or clarifications, it may be helpful to check the current web page for detailed information regarding policies and shipping times....

What is the process for reordering a canvas print?

Reordering a canvas print from Canvaspeople.com is generally a straightforward process. First, a customer can visit the website and If there is no option to reorder directly from the order history, the customer can start a new order by selecting the type of canvas print they want to create. This usually involves uploading the same image that was used in the previous order. It may also be possible to make adjustments, such as changing the size or layout, depending on the customer’s preferences. Once the images have been uploaded and any necessary specifications have been set, the customer can proceed to the checkout process. They should ensure that all details are correct, including delivery information and payment options. After completing the order, a confirmation is usually sent to the customer’s email. For the most accurate and up-to-date information regarding the reordering process, it is advisable to check the website directly....

Photo Quality

What types of photos can I use for canvas printing?

Canvaspeople.com allows a variety of photo types for canvas printing, making it possible for customers to create unique and personalized Images can feature landscapes, portraits, family events, pets, and even artwork. Additionally, users can utilize images that capture special moments, such as weddings, graduations, vacations, or any significant life event. It is recommended to choose photos with well-balanced lighting and composition for the best results on canvas. Furthermore, ensure you have the legal right to use and reproduce any images, particularly if they include copyrighted material or other people's likenesses. For more specific questions on image requirements and guidelines, visitors can check the website for detailed information....

What is the recommended resolution for photos to ensure good print quality?

When it comes to ensuring good print quality for images on canvas, resolution plays a crucial role. The recommended resolution for To calculate the ideal pixel dimensions for your photo based on the desired print size, you can multiply the dimensions in inches by the recommended DPI. For example, if you want to print a canvas that is 16 inches by 20 inches, you would want your image to be at least 4800 pixels wide (16 inches multiplied by 300 DPI) and 6000 pixels high (20 inches multiplied by 300 DPI). This results in an image that is 4800 by 6000 pixels. If your image has a lower resolution, it may still print well depending on the size and viewing distance, but it is advisable to use higher resolution images whenever possible to avoid pixelation and loss of detail. Furthermore, images taken with a good quality camera are generally more suitable for printing than those taken with lower-quality cameras or smartphones. It is also important to consider the composition of your image, as cropping may require additional resolution to maintain quality. For the best results, it is often beneficial to work with the original, uncompressed file format of your photo. Finally, customers are encouraged to check the specific guidelines provided by Canvaspeople.com on their website for printing specifications that may help ensure optimal print quality....

Can I edit my photo after uploading it?

Canvaspeople.com typically allows users to upload and print photos as they are, without any built-in editing tools on the site following...

Can I submit multiple photos for a single canvas print?

Canvaspeople.com typically allows customers to create canvas prints from a single image at a time. If you are looking to incorporate...

Printing Options

What are the available sizes for canvas prints?

Canvas People offers a variety of sizes for canvas prints to accommodate different display preferences and spaces. Customers can typically When deciding on a size, it is important to consider the area where the canvas will be displayed as well as the image itself. A larger canvas can draw attention and become a focal point in a room, while smaller canvases can create a gallery wall effect when grouped together with other artworks. Interested customers should explore the current offerings on the Canvas People website for a complete list of sizes and to find the best fit for their needs....

Can I choose a frame option for my canvas?

Canvaspeople.com typically offers a range of framing options for their canvas prints. Customers often appreciate having the choice...

Shipping and Policies

Do you offer international shipping?

Canvaspeople.com primarily focuses on providing services within the United States. However, they may offer shipping to select international...

What is your return and refund policy?

Canvaspeople.com has a clear return and refund policy designed to ensure customer satisfaction. Generally, if a customer is not completely Typically, customers are advised to contact Canvaspeople.com within a specified time frame after receiving their order, usually within thirty days, to begin the return process. The returned item must be in its original condition and packaging. It is important to note that personalized or customized items may have different policies, so it can be beneficial to check how those items are treated under the return guidelines. In many cases, customers may be responsible for return shipping, and it is wise to retain the tracking information for any returned items. Upon the receipt and inspection of the returned canvas, customers can usually expect a refund to be processed within a certain number of business days after approval. For the most accurate and detailed information on the return and refund policy, it is recommended to explore the current web page of Canvaspeople.com, as policies may be updated from time to time....

Is my payment information secure on your website?

Canvaspeople.com takes the security of its customers' payment information very seriously. The website employs advanced encryption technology...

Are there any discounts or promotions available for canvas printing?

Canvaspeople.com often provides various discounts and promotions for canvas printing, making it an excellent option for customers looking To keep up with the latest discounts, it is advisable for customers to frequently check the website's homepage or the promotions section, as this is where any current offers are prominently displayed. Additionally, signing up for newsletters or promotional updates may yield information on exclusive deals that are sent directly to subscribers. This can be beneficial for anyone intending to make a purchase, as it allows them to take advantage of potential savings. It is also worth noting that discounts may vary based on locations and timing, so being attentive to the specific terms and conditions associated with each promotion is important. For the most accurate and updated details on discounts or promotions, visiting the current web page is recommended....

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