Canada's Wonderland Customer FAQ

Top Answers & How-to Guides

What is Canada's Wonderland's Phone Number?

The question we are asked most often is about how to talk to Canada's Wonderland customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a baby care station inside the park?

Yes, Canada's Wonderland is equipped with baby care stations, which are conveniently located throughout the park. These stations provide...
Ask any question you have about Canada's Wonderland customer service, get an answer now.

Recent Canada's Wonderland Customer Questions

I bought a dining pass for my young daughter, does it matter that it has my name and not hers on it?

No, it doesn't matter whose name appears on the dining pass. The dining pass is tied to the season pass barcode it was purchased with. It's useable by the individual who presents the season pass at the time of meal service, irrespective of the name on it. Canada's Wonderland does not check names on the dining pass, ensuring quicker service lines for all guests. Just ensure your daughter has her season pass when wanting to use the dining pass.
Asked May 28, 2024 11:12 AM

Can I use the same season pass as my sisters?

No, season passes to Canada's Wonderland are non-transferable and are intended for use by the individual named on the pass only. Each season pass is associated with the unique biometric finger scan and photograph of its holder. Sharing your season pass with others could result in your pass being confiscated without a refund.
Asked May 6, 2024 1:34 AM

Help me with my Canada's Wonderland customer service issue

Park Information

What are the opening hours of Canada's Wonderland?

The opening hours of Canada's Wonderland can vary depending on the time of year and any special events that may be taking place. Generally,...

What is the admission price for adults and children?

The admission prices for adults and children at Canada's Wonderland can vary depending on several factors, including special promotions, In addition to single-day tickets, Canada's Wonderland also provides options for season passes, which can offer significant savings for guests planning to visit the park multiple times throughout the season. It is advisable to frequently check the official website of Canada's Wonderland for the most accurate and up-to-date pricing, as this information can change. Special events or promotions may also affect ticket pricing, so keeping an eye on relevant announcements will be beneficial for planning a visit....

Are pets allowed inside the park?

Canada's Wonderland does not allow pets inside the park to ensure the safety and comfort of all guests. However, service animals are...

Is outside food and drinks allowed?

Canada's Wonderland has specific policies regarding outside food and drinks in the park to ensure a pleasant experience for all guests. However, there may be exceptions for guests with specific dietary restrictions, allergies, or medical conditions. It is advisable to check the official website for the most current information about their food policy, as details may change. The website may also provide guidance on what guests can bring if they require accommodations. For those who plan to visit Canada's Wonderland, it is always a good idea to familiarize oneself with the park's policies to ensure a smooth and enjoyable experience during the visit....

Is there a designated smoking area inside the park?

Yes, Canada's Wonderland has designated smoking areas within the park to accommodate guests who smoke. These areas are conveniently...

Is there a lost and found at Canada's Wonderland?

Yes, Canada's Wonderland does have a lost and found department to assist guests who may misplace their belongings during their visit....

What is the policy for bag checks at the entrance?

At Canada's Wonderland, bag checks are conducted at the entrances for the safety and security of all guests. When visitors arrive,...

Attractions and Rides

What attractions are suitable for young children?

Canada's Wonderland offers a variety of attractions that are perfect for young children, making it an ideal destination for families. In addition to KidZville, young children will enjoy the rides in the Adventure Village area. Attractions such as the Frog Hopper and the Tiny Tots Train provide thrilling yet age-appropriate experiences for little ones. Another popular destination for younger guests is the Planet Snoopy area, where children can meet their favorite Peanuts characters and ride on various attractions designed with them in mind. The park also features live shows and character meet-and-greets that are sure to delight young children. These interactive experiences allow for memorable moments, as children can enjoy watching performances or taking pictures with their beloved characters. Safety is a top priority at Canada's Wonderland, and many rides have height restrictions designed to ensure a safe experience for all visitors. Parents should check the specific height requirements for each attraction, which are usually available on the park’s website; this will help them plan a suitable itinerary for their younger visitors. Overall, Canada's Wonderland provides a fun and engaging atmosphere for families with young children, making it a memorable place to visit....

What are the height and age restrictions for certain rides?

At Canada's Wonderland, the height and age restrictions for rides can vary significantly based on the specific attraction. These guidelines Generally, height restrictions are measured in centimeters or inches, and they indicate the minimum height a guest must meet to be eligible to ride. For most roller coasters and thrill rides, this minimum height requirement typically ranges from 42 inches to 54 inches. Some rides may also have a maximum height limit, primarily for safety reasons. It is essential for guests to check each ride’s specific height requirement posted at the entrance or in the park's map. In addition to height, some attractions may have age restrictions as well. For example, certain rides may only be suitable for guests above a specific age, while others might have a requirement for an adult to accompany younger riders. Age restrictions tend to be more common for the more intense attractions or those that induce significant G-forces. For families visiting with young children, Canada's Wonderland features a designated section known as Planet Snoopy, which includes gentle rides tailored for younger guests. These rides often have lower height restrictions and do not always impose age limits, providing an enjoyable experience for families. To find the most up-to-date and precise information about height and age restrictions for specific rides, it is advisable for guests to visit the official Canada's Wonderland website. There, they can access details about individual attractions easily and ensure a fun and safe visit for everyone in their party....

Are there any water rides or water parks in Canada's Wonderland?

Yes, Canada's Wonderland features an impressive array of water rides and attractions for guests to enjoy, particularly at its Splash Within Splash Works, visitors can experience a variety of water slides that cater to different preferences and thrill levels. From towering slides that provide an adrenaline-pumping descent to gentler options suitable for families, there is something for everyone. Additionally, the wave pool offers a fun environment for guests to relax and float, while the lazy river allows for a more leisurely experience as visitors drift along the gentle currents. For younger guests, there are designated areas designed specifically for children, complete with smaller slides and interactive water features, ensuring that even the youngest visitors can enjoy the water attractions safely. It is advisable for guests to check the park’s website for any updates regarding ride availability and safety guidelines before their visit to ensure a wonderful experience. Canada's Wonderland’s water attractions provide an opportunity for guests to cool off during the warm summer months, making it an ideal destination for families seeking a full day of fun and excitement. For the latest information on rides, safety protocols, and other attractions, it is best to consult the current web page of Canada’s Wonderland....

Are there any age restrictions for adults?

Canada's Wonderland does not impose specific age restrictions on adults wishing to enter the park. Adults are welcome to enjoy all...

Are there any special events or promotions throughout the season?

Canada's Wonderland offers a variety of special events and promotions throughout the season that enhance the experience for visitors. In addition to these events, Canada's Wonderland often has promotions that may include discounted tickets, special season passes, and exclusive offers for certain days. It is also common for the park to celebrate holidays, hosting events around occasions such as Canada Day and Thanksgiving, featuring fireworks and special entertainment to mark these festivities. For the most up-to-date information regarding the current season's events and promotions, it is advisable to consult the official website of Canada's Wonderland. There, visitors can find details about specific dates, times, and any ongoing promotions as well as planning tools for their visit....

Amenities and Services

Do you offer group discounts for large parties?

Canada's Wonderland does offer group discounts for large parties, which can be an excellent option for schools, corporate outings,...

Do you offer discounts for military personnel?

Canada's Wonderland values the service and dedication of military personnel and often provides discounts to those who have served in...

Are strollers and wheelchairs available for rent?

Canada's Wonderland offers a convenient rental service for strollers and wheelchairs to enhance the guest experience. Stroller rentals...

What dining options are available within the park?

Canada's Wonderland offers a diverse array of dining options to cater to the tastes of all visitors. Guests can find everything from For those seeking a quick bite, there are numerous fast-casual and quick-service locations that provide a range of popular foods. Visitors can enjoy classic amusement park fare such as hamburgers, pizza, chicken tenders, and hot dogs. There are also options for more health-conscious diners, with selections that may include salads, fresh fruit, and wraps. Canada's Wonderland is committed to providing a selection that accommodates various dietary preferences. Some locations offer vegetarian and vegan options, ensuring that all guests, regardless of their dietary needs, can find something satisfying to eat. For guests looking for a more leisurely dining experience, the park features full-service restaurants that serve a variety of cuisines in a more relaxed atmosphere. These may include options for family-style dining, as well as selections for those looking to enjoy international flavors. Seasonal festivals and special events can also introduce new and exciting dining options, so it is worthwhile for visitors to check the current offerings on the park's website. The dining experience at Canada's Wonderland is designed to enhance the overall visit, allowing guests to refuel and recharge before continuing their adventure in the park....

Is there a baby care station inside the park?

Yes, Canada's Wonderland is equipped with baby care stations, which are conveniently located throughout the park. These stations provide...
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