CVS Customer FAQ

CVS stores are located throughout the United States, with a significant presence in urban, suburban, and rural areas. The company operates...

Store hours for CVS locations may vary depending on the specific store and its geographic location. Typically, many CVS stores are However, it is important to note that some CVS locations may have reduced hours on holidays or specific days of the week. For the most accurate and current information regarding the store hours of a particular CVS location, it is advisable to check the store's details on the official CVS website. There, customers can enter their zip code or city to find information specific to their nearest store....

At CVS, whether a prescription is needed for a medication depends on the type of medication in question. Prescription medications require On the other hand, over-the-counter medications do not require a prescription and can be purchased directly by customers. These include common items like pain relievers, cold medications, and allergy treatments. It is always a good idea to consult with a pharmacist if there is any uncertainty regarding whether a specific medication requires a prescription or not. The pharmacists at CVS are well-equipped to provide guidance on medication options. For additional information, it may be helpful to refer to the CVS website or visit a local CVS pharmacy where the staff can assist with specific inquiries regarding medication prescriptions....

Yes, CVS offers a convenient option to refill prescriptions online through their official website and mobile application. Patients...

CVS offers home delivery for prescriptions to provide a convenient option for customers who may have difficulty visiting a store in To utilize the home delivery service, customers can usually manage their prescriptions through the CVS Pharmacy app or website. This includes options for refill requests, tracking orders, and setting preferences for delivery. Additionally, CVS may provide special alerts for upcoming refills, which helps ensure that customers do not run out of their medications. It is always recommended to visit the official CVS website for the most current details regarding the home delivery service, including specific terms and any applicable fees. Looking up the current web page will provide additional insights into how this service works, as well as relevant contact information if needed....

Yes, individuals can transfer prescriptions from another pharmacy to a CVS location. CVS offers a convenient process for transferring...

Yes, CVS offers flu shots as well as a variety of other vaccinations. CVS Pharmacy locations provide immunizations for several common Patients can expect to receive the vaccines in a clean and comfortable environment where the pharmacy staff will provide information about each vaccine, including potential side effects and who is eligible to receive the vaccine. Individuals interested in receiving a vaccination are encouraged to visit the CVS website or the local pharmacy page for specific details regarding the types of vaccines offered, age requirements, and any necessary preparations before getting vaccinated. This ensures that customers have the most up-to-date information before making their visit....

CVS offers a comprehensive range of health services designed to meet the needs of its customers in various ways. One of the primary In addition to pharmacy services, CVS has a network of MinuteClinics located within select CVS Pharmacy locations. MinuteClinics provide convenient access to a wide array of basic health services, including treatment for minor illnesses and injuries, vaccinations, health screenings, and wellness exams. This makes it easier for individuals to seek care for non-emergency health issues without needing to visit a traditional doctor's office. CVS also emphasizes preventive care through various health programs and initiatives. These may include screenings for chronic diseases, such as diabetes and hypertension, as well as weight management and smoking cessation programs. Health and wellness resources are often available online and in-store to help customers manage their health proactively. Furthermore, CVS has integrated digital health solutions that may involve telehealth services, allowing patients to consult with healthcare providers remotely. Overall, CVS strives to be a convenient, accessible health care provider, offering services that cater to a broad spectrum of patient needs. For more specific details about the available services, visiting the current CVS website may provide additional insights and assistance....

CVS accepts a variety of payment methods to accommodate their customers' preferences. These typically include major credit cards such For customers with a CVS Health savings card or similarly branded rewards cards, these options can often be integrated into the payment process to apply discounts or accumulate rewards points. It is always a good idea to check the specific payment options available at a particular store location. For detailed information, visiting the CVS website may provide the most current updates on payment options accepted....

CVS offers various discounts and programs that may benefit senior citizens. Although there is no specific senior citizen discount program, Additionally, seniors may find discounts on specific products, particularly health and wellness items, during promotional sales. It is also worth noting that CVS sometimes has seasonal promotions that include savings for seniors. To obtain the most accurate and current information about specific discounts and offers, it is advisable to check the CVS website or the current promotions available at local CVS store locations. This will provide insight into any special deals available for senior shoppers at the time....

Yes, CVS offers a loyalty program known as the ExtraCare program. This program is designed to reward customers for their shopping experiences In addition to earning rewards, ExtraCare members also receive a variety of personalized offers via email and printed coupons, making the shopping experience more tailored to their preferences. The program is free to join and provides participants with access to an array of savings opportunities. Customers can sign up for the ExtraCare program in-store or online, making it convenient to start saving during their shopping visits. For more information about the program, including how to join, it is advisable to check the current web page for detailed information on the CVS website....

CVS has a return policy designed to ensure customer satisfaction with their products. Generally, most items can be returned within For customers seeking a refund or exchange, it is essential to retain the receipt, as this can expedite the process. Refunds usually are issued in the same form as the original payment. Customers may also be asked to provide identification for certain returns. For the most current and detailed information on CVS's return policy, it may be beneficial to refer to the official website, as policies can vary and updates may occur....

The CVS Health Rewards program is a loyalty initiative designed to provide customers with various benefits and rewards for engaging In addition to earning points, members may receive personalized health tips and recommendations based on their health needs and preferences. This program aims to promote healthier lifestyles while enhancing the shopping experience at CVS locations. To participate, customers typically need to sign up for the program, which can often be done through the CVS website or mobile application. After signing up, members can easily track their points and rewards through their accounts. For specific details, such as how to sign up or current offers, visitors may want to explore the CVS website for the most accurate and up-to-date information....

Yes, CVS does offer a mobile app that provides a range of features aimed at enhancing the customer experience. The app allows users...

CVS generally offers a wide variety of over-the-counter medications to address various health needs. The selection typically includes In the realm of cold and flu remedies, CVS often stocks combination medications that address multiple symptoms, including cough suppressants and expectorants that help manage coughing. For digestive issues, one can generally find antacids, laxatives, and medications designed for nausea or diarrhea. Additionally, CVS typically carries a variety of ointments and creams for skin conditions, such as hydrocortisone cream for itching or topical treatments for minor cuts and burns. For personal care, the store usually has products for conditions such as heartburn, constipation, and sleep aids, ensuring that customers have access to a comprehensive range of options for self-care. For a more thorough view of their current inventory and offerings, it is advisable to visit the CVS website or check at a local CVS store. This way, customers can ensure they find exactly what they need....