CB2 Customer FAQ

Placing an order with CB2 is a straightforward process that can be completed through their website. To begin, you should browse the Once you have identified a product you wish to purchase, you can click on it to view detailed information, including dimensions, materials, and pricing. From there, you can select any necessary options, such as color or size, and add the item to your shopping cart. It is helpful to review your cart to ensure that you have selected everything you want before proceeding to checkout. At checkout, you will be asked to provide your shipping information and payment details. CB2 typically offers various payment methods for your convenience. After completing your order, you should receive a confirmation email detailing your purchase and providing you with information about shipping and delivery. For any additional details or inquiries regarding placing an order, checking the current page on CB2's website may provide further guidance....

CB2 accepts a variety of payment methods to accommodate customers' preferences. Typically, customers can use major credit cards such...

Yes, customers can track their orders once they have been shipped. CB2 typically provides tracking information through email notifications...

CB2 has specific policies regarding order changes and cancellations. Generally, once an order is placed, it cannot be modified or canceled If an order has already shipped, customers will typically need to follow the standard return process to initiate a return. It is advisable to reach out to CB2 as soon as possible after deciding to change or cancel an order to maximize the chances of request fulfillment. Customers can find detailed information about order modification and cancellation policies on the CB2 website, including any relevant terms and conditions. This will provide the most accurate and timely guidance on how to proceed with any changes to an order....

CB2 offers various shipping options to enhance the shopping experience for its customers. Generally, standard shipping is available In addition to standard shipping, CB2 often provides expedited shipping options for those who may need their items sooner. It is important for customers to be aware that certain oversized or heavy items might have specific shipping fees, which can differ from standard rates due to the logistics involved in transporting larger furniture pieces. CB2 also typically offers the possibility of in-store pickup for customers who prefer to collect their purchases directly from a CB2 store location. This option can save on shipping costs and provides a convenient alternative for local shoppers. Delivery times can vary based on the shipping method chosen and the location of the customer. It is advisable for customers to check the given website for estimated shipping times during the checkout process. For any inquiries related to shipping policies, customers can refer to the shipping section on the CB2 website for detailed information and provisions applicable to their specific orders....

CB2 currently focuses primarily on serving customers within the United States and Canada. While they do have a selection of products...

CB2 does not provide assembly services for its furniture directly. However, many customers find that they can easily assemble most In addition, if customers encounter specific difficulties with assembly, they might consider hiring third-party furniture assembly services, commonly found on platforms like TaskRabbit or similar local services. These professionals are often experienced in putting together various types of furniture, including those from CB2. For customers interested in this option, it is advisable to first visit the CB2 website to gather all relevant details about the furniture being purchased. This way, they can ensure they have all the necessary information when seeking external assistance. Always check the current page for additional resources or updates regarding assembly services or related inquiries....

CB2 has a customer-friendly return policy designed to ensure satisfaction with their products. Generally, items purchased from CB2 To initiate a return, customers typically must present a valid receipt or proof of purchase. The return process may involve returning items to a CB2 store location or arranging for pick-up or shipping, depending on the circumstances and the type of item being returned. For larger furniture pieces, customers might need to coordinate a return pickup. In some cases, if an item was received damaged or defective, CB2 usually addresses these concerns by offering replacements or refunds. Customers should ensure that the items are packaged properly to avoid any damages during the return process. For the most accurate and updated information about the return process, including any specific details that may apply to your purchase, it is advisable to check the current CB2 website. This will help you find any additional terms or conditions, as well as locate necessary contact information if required....

Returning an item purchased in-store at CB2 is fairly straightforward. Customers should first note that items returned must be in new To return an item, customers can bring it back to any CB2 store location. It is advisable to visit the nearest store during regular business hours. Upon arriving at the store, the customer should approach a sales associate who will assist with the return process. If the item meets the return criteria and the proof of purchase is provided, the customer may receive a refund in the original form of payment. Customers may also want to check the current return policy on the CB2 website, as policies can vary depending on promotional periods or specific items. It is helpful to review this information before heading to the store to ensure a seamless return experience....

CB2 has a price adjustment policy that aims to provide customers with fair and equitable shopping experiences. If a customer purchases...

CB2 does not offer gift wrapping services as part of their purchasing options. However, they focus on providing a wide range of stylish...

Yes, CB2 offers gift cards that make for a wonderful present. These cards can be purchased for any amount, which allows the recipient...

CB2 store hours can vary by location, making it essential for customers to check the specific hours of the store they plan to visit. To find the most accurate and up-to-date information regarding store hours, customers are encouraged to visit the CB2 website. The site usually provides details for each location, including any special holiday hours or potential closures. This will help ensure that individuals can plan their trips accordingly and make the most of their visits to explore the latest furniture and home decor offerings. It is always a good idea to verify in advance to avoid any inconvenience....