Can I cancel or change my order?

Asked 2 years ago
Burlington Coat Factory has specific policies regarding order cancellations and changes that customers should be aware of. Once an order is placed, changes or cancellations are typically only allowed if the request is made within a very short time frame. This is because the order processing system at Burlington often begins preparing the order for shipment shortly after it is confirmed. If a customer wishes to change or cancel an order, it is advisable to act quickly and check the order status as soon as possible. If the order has not yet been processed, then there may be a chance to modify or cancel it. However, if the order has entered the processing stage, it may not be possible to make any changes. Burlington recommends reviewing the specific policies related to order modifications on their website, particularly on the order confirmation page or within the customer service section. This information should provide a clearer understanding of the process. For detailed assistance or specific inquiries, customers may want to explore the customer service section available on Burlington's website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 26, 2025

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