How do I cancel an order?

Asked 2 years ago
To cancel an order with Builderdepot.com, customers typically need to follow certain procedures based on their specific order status. If the order is still in the processing stage and has not yet been shipped, it is often possible to cancel it directly through the website or by accessing the order details in the customer account section. However, if the order has already been shipped, cancellation may not be possible, and customers might need to consider returning the items once they arrive. It is advisable to check the return policy on the Builderdepot.com website for guidance on how to handle returns effectively. For further assistance, individuals can look for specific cancellation instructions on their order confirmation emails or the customer service section of the website, where they may find contact information for additional inquiries.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 3, 2025

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