What is the procedure for obtaining special assistance at the airport?

Brussels Airlines understands that some passengers may require special assistance while traveling. It is important to plan ahead to ensure a smooth experience at the airport. Generally, the procedure for obtaining special assistance involves a few key steps. First, it is advisable to inform Brussels Airlines about the specific assistance needed at the time of booking. This can be done either online or by indicating the requirement during the reservation process. If the flight has already been booked, passengers can still notify the airline through their website or customer service options available on the current web page. Passengers are encouraged to provide details about their condition, ensuring that the appropriate support services can be arranged. Typical forms of assistance may include wheelchair services, priority boarding, and help with luggage. It is recommended to request this assistance at least 48 hours before the flight to ensure that all necessary arrangements can be made. Upon arrival at the airport, passengers can check in at the dedicated counter or with the assistance team to receive any additional help needed. Always verify the latest policies on the Brussels Airlines website to stay updated on specific requirements and services available.