What is Broyhill's return policy?
Broyhill Furniture has a return policy that is designed to provide customers with flexibility and assurance when making purchases. Generally, Broyhill allows customers to return items within a specified time frame, typically thirty days from the date of delivery. This return policy applies to most standard items, but it is important for customers to note that certain conditions may apply.
The condition of the items being returned is crucial. Broyhill usually requires that the furniture be in new and unused condition, with all original packaging and tags intact. This ensures that the items are fit for resale and maintains the quality that Broyhill is known for. It is also common for customers to be responsible for return shipping costs unless the return is due to a defect or an error made by the company.
For larger items or those that require special handling, customers might have to coordinate pickups or rearrangements, and this could involve additional fees. Customers can also expect that any associated shipping fees from the initial purchase would likely not be refunded.
For specific details about the return process, including any potential exceptions such as clearance items or custom orders, it is advisable to check the official Broyhill website. This site often contains the most current information, including any updates to the policy and any potential variations based on location or type of purchase.

Answered Jul 9, 2025
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