What is your return policy?

Brookmays.com has a return policy designed to ensure customer satisfaction while also maintaining a smooth and efficient process for returns. Generally, most items sold by Brook Mays are eligible for return within a specified timeframe after purchase, usually around thirty days, but this could vary depending on the specific item and circumstances. Items must be returned in their original condition, unused, and with all original packaging and tags intact. It is important that any accessories or additional components included with the product are also returned. Specific categories of items, including used or opened items, may have different guidelines, and it is advisable to check these details on the Brookmays.com website to get accurate information regarding your purchase. If you receive a defective or damaged item, Brook Mays typically encourages notifying them promptly so that they can resolve the issue seamlessly. Refunds are generally issued in the form of the original payment. While Brook Mays aims to make the return process straightforward, having any relevant order details and receipts handy can help expedite any inquiries or processing. For detailed information related to the return policy, including any potential restocking fees or limitations, it is best to refer directly to the Brookmays.com website where the most accurate and up-to-date information can be found.